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products rather than services. However, research in service related innovation activities is highly rewarding, as the service …The majority of service providers have recognized the need to develop innovative services that meet sophisticated … customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and …
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Inhalt:Dienstleistungsnetzwerke als Analyseobjekt: Definition und Systematisierung Erfolgsmessung in Dienstleistungsnetzwerken Modelle zur direkten Erfolgsmessung Empirische Überprüfung Wesentliche Kennzeichen des Tertiären Sektors in Deutschland sind hohe Wachstumsraten und intensiver...
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