//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Explaining regional consumptio...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Großbritannien
136,065
United Kingdom
95,835
Consumer behaviour
82,001
Konsumentenverhalten
79,521
Theorie
19,341
Theory
19,044
USA
18,626
Deutschland
17,938
Räumliche Verteilung
17,425
Spatial distribution
17,175
United States
17,043
Germany
15,348
Privater Konsum
15,085
Private consumption
15,049
Schätzung
9,523
Frankreich
9,148
Estimation
9,132
Relationship marketing
8,976
Beziehungsmarketing
8,930
EU-Staaten
8,758
EU countries
8,641
Brand management
7,609
Markenführung
7,542
France
7,395
Brand image
6,655
Markenimage
6,608
Customer satisfaction
5,671
Online-Handel
5,491
Kundenzufriedenheit
5,489
Online retailing
5,479
Japan
5,088
Italien
5,059
Vergleich
4,916
Einzelhandel
4,809
Social Web
4,753
Social web
4,751
Dienstleistungsqualität
4,717
Comparison
4,707
Retail trade
4,706
more ...
less ...
Online availability
All
Undetermined
2,432
Free
840
Type of publication
All
Article
4,077
Book / Working Paper
693
Type of publication (narrower categories)
All
Article in journal
3,904
Aufsatz in Zeitschrift
3,904
Graue Literatur
167
Non-commercial literature
167
Arbeitspapier
142
Working Paper
142
Aufsatz im Buch
111
Book section
111
Hochschulschrift
72
Thesis
53
research-article
50
Conference paper
32
Konferenzbeitrag
32
Collection of articles of several authors
19
Sammelwerk
19
Case study
11
Fallstudie
11
Bibliografie enthalten
10
Bibliography included
10
Aufsatzsammlung
9
Collection of articles written by one author
7
Konferenzschrift
7
Sammlung
7
conceptual-paper
6
Amtsdruckschrift
3
Conference proceedings
3
Government document
3
Mehrbändiges Werk
2
Multi-volume publication
2
Reprint
2
technical-paper
2
Amtliche Publikation
1
Forschungsbericht
1
Handbook
1
Handbuch
1
Mikroform
1
case-report
1
non-article
1
review
1
viewpoint
1
more ...
less ...
Language
All
English
4,684
German
85
Finnish
1
French
1
Swedish
1
Undetermined
1
Author
All
Propper, Carol
32
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Gravelle, Hugh
19
Prentice, Catherine
17
Bloom, Nicholas
15
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Van Reenen, John
14
Balaji, M. S.
13
Gaynor, Martin
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Seiler, Stephan
12
Siciliani, Luigi
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Santos, Rita
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Burgess, Simon M.
8
Gutacker, Nils
8
Harun, Ahasan
8
Lemos, Renata
8
Moscelli, Giuseppe
8
more ...
less ...
Institution
All
National Bureau of Economic Research
6
European Health Care Conference <2, 2011, Hamburg>
2
Institute for Fiscal Studies
2
National Institute of Economic and Social Research
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
British Council
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Council for National Academic Awards
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
European Conference of Ministers of Transport
1
Friedrich-Schiller-Universität Jena
1
Great Britain / Dept. of Employment
1
Great Britain / Ministry of Health
1
Großbritannien / Committee on Higher Education
1
Helmut-Schmidt-Universität
1
Hochschul-Informations-System
1
Hochschulrektorenkonferenz
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
United States / Federal Communications Commission
1
University of Cambridge / Department of Applied Economics
1
University of Cambridge / Faculty of Economics
1
University of Twentes / Center for Higher Education Policy Studies
1
Universität Kaiserslautern
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
194
Journal of business research : JBR
124
The journal of services marketing
108
International journal of contemporary hospitality management
78
Journal of hospitality marketing & management
78
The service industries journal
73
Services marketing quarterly
67
Journal of travel and tourism marketing
66
Journal of service research : JSR
48
Cogent business & management
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Service business
36
Journal of service management
33
Asia Pacific journal of marketing and logistics
31
Tourism management : research, policies, practice
31
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
29
International journal of services and operations management
27
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
Psychology & marketing
26
International journal of services, economics and management
25
Journal of service research
25
Journal of Services Marketing
24
Journal of strategic marketing
24
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of electronic marketing and retailing : IJEMR
22
Journal of retailing
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
19
CHE research paper
18
International journal of business information systems : IJBIS
18
more ...
less ...
Source
All
ECONIS (ZBW)
4,707
Other ZBW resources
62
RePEc
1
Showing
1
-
10
of
4,770
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10009774870
Saved in:
2
Customer satisfaction and consumer expenditure in selected European countries
Yeung, Matthew C. H.
;
Ramasamy, Bala
;
Chen, Junsong
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
4
,
pp. 406-416
Persistent link: https://www.econbiz.de/10010223383
Saved in:
3
Opportunities for craft consumption : analysis of the quality perceived by consumers
Molina, Arturo
;
Aranda, Evangelina
;
Martin, Victor J.
; …
- In:
International journal of globalisation and small …
6
(
2014
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10010483057
Saved in:
4
Quality provision under referral consumption
Navarro, Noemí
-
2008
Persistent link: https://www.econbiz.de/10003826149
Saved in:
5
Bringing them back to spend more : student foodservice experiences to satisfy their taste buds
Ali, Faizan
;
Ryu, Kisang
- In:
Young consumers : insight and ideas for responsible …
16
(
2015
)
2
,
pp. 235-248
Persistent link: https://www.econbiz.de/10011382852
Saved in:
6
The impact of service quality and customer satisfaction on consumer spending in wineries
Lee, Kyuho
;
Madanoglu, Melih
;
Ha, Inhyuck
;
Fritz, Anisya
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 248-260
Persistent link: https://www.econbiz.de/10012483671
Saved in:
7
Self-service systems : quality dimensions and users' profiles
Gurău, Călin
- In:
Cases on managing e-services
,
(pp. 48-59)
.
2009
Persistent link: https://www.econbiz.de/10003769489
Saved in:
8
Store choice and patronage: a predictive modelling approach
Moutinho, Luiz
;
Hutcheson, Graeme D.
- In:
International journal of business innovation and research
1
(
2006/07
)
3
,
pp. 233-252
Persistent link: https://www.econbiz.de/10003787512
Saved in:
9
Seniors' attitudes to voicing complaints : a qualitative study
Grougiou, Vassiliki
;
Pettigrew, Simone
- In:
Journal of marketing management : MM
25
(
2009
)
9/10
,
pp. 987-1001
Persistent link: https://www.econbiz.de/10003902410
Saved in:
10
Effects of perceived sacrifice, quality, value, and satisfaction on behavioral intentions in the service environment
Shukla, Paurav
- In:
Services marketing quarterly
31
(
2010
)
4
,
pp. 466-484
Persistent link: https://www.econbiz.de/10008729056
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->