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Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana; Gabbott, Mark; Naumann, Kay - In: Journal of marketing management : MM 31 (2015) 7/8, pp. 774-806
Persistent link: https://www.econbiz.de/10011309054
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The new go-between services : peer-to-peer sharing platforms in hospitality services
Bertrand, Daisy; Léo, Pierre-Yves; Philippe, Jean - In: European review of service economics and management (2019) 2/8, pp. 17-53
Persistent link: https://www.econbiz.de/10012162884
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The federal Service
Mayers, Lewis - 1922
Persistent link: https://www.econbiz.de/10000408016
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Housing and services
Fidschi - 1988
Persistent link: https://www.econbiz.de/10000110562
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The service providers
Yagil, Dana - 2008
Persistent link: https://www.econbiz.de/10003640074
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Services marketing : text and cases
Baron, Steve; Harris, Kim; Hilton, Toni - 2009 - 3. ed.
Persistent link: https://www.econbiz.de/10003754631
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Service branding
Ostrom, Amy L.; Iacobucci, Dawn; Morgan, Felicia N. - In: Kellogg on branding : the marketing faculty of the …, (pp. 186-200). 2005
Persistent link: https://www.econbiz.de/10003285391
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Perceived risk as a determinant of perceived value of services
Boksberger, Philipp - 2006
Persistent link: https://www.econbiz.de/10003312895