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The hotel industry in Negara B...
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Service quality
Tourismus
21,222
Tourism
21,204
Tourismuswirtschaft
7,463
Tourism industry
7,444
Hotel industry
6,601
Hotellerie
6,512
Urlaubsverhalten
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Tourismusmarketing
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Internationaler Tourismus
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Customer satisfaction
1,312
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Sustainable development
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Destination management
1,246
Nachhaltige Entwicklung
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Destinationsmanagement
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Tourism destination
1,164
Tourismusregion
1,159
China
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Theorie
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Theory
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Deutschland
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Dienstleistungsqualität
1,085
Gastgewerbe
1,059
Hospitality industry
1,047
Coronavirus
936
Germany
928
USA
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Han, Heesup
19
Karatepe, Osman M.
8
Sparks, Beverley
8
Torres, Edwin N.
8
Kim, Woo Gon
7
Law, Chun Hung Roberts
7
Qu, Hailin
7
Shahin, Arash
7
Dabestani, Reza
6
Dedeoğlu, Bekir Bora
6
Hung, Kam
6
Ivanov, Stanislav
6
So, Kevin Kam Fung
6
Assaker, Guy
5
Caber, Meltem
5
Cobanoglu, Cihan
5
Lee, Jin-soo
5
Shirouyehzad, Hadi
5
Webster, Craig
5
Xu, Xun
5
Albayrak, Tahir
4
Ali, Faizan
4
Amin, Muslim
4
Butters, R. Andrew
4
Chen, Yong
4
Daskin, Mustafa
4
Fong, Lawrence Hoc Nang
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Huan, Tzung-cheng
4
Hubbard, Thomas N.
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Kim, Jinkyung Jenny
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Lehto, Xinran Y.
4
Ling, Qian
4
Mao, Zhenxing
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Mattila, Anna S.
4
Ryu, Kisang
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Su, LuJun
4
Al-Ababneh, Mukhles M.
3
Ariffin, Ahmad Azmi M.
3
Bilgihan, Anil
3
Bogicevic, Vanja
3
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Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
Deidesheimer Gespräche zur Tourismuswissenschaft <2., 2015, Deidesheim>
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Peter Lang GmbH
1
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University College London / Department of Economics
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International journal of hospitality management
142
International journal of contemporary hospitality management
58
Tourism management : research, policies, practice
56
Journal of hospitality marketing & management
50
Journal of travel and tourism marketing
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
28
Tourism management perspectives : TMP
21
The service industries journal
19
Journal of hospitality and tourism insights
17
International journal of leisure and tourism marketing : IJLTM
13
Tourism analysis : an interdisciplinary tourism & hospitality journal
13
Tourism economics : the business and finance of tourism and recreation
13
Journal of retailing and consumer services
12
International Journal of Contemporary Hospitality Management
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Administrative Sciences : open access journal
8
Enlightening tourism : ET ; a pathmaking journal
8
International journal of services, economics and management
8
Journal for global business advancement : JGBA
8
Journal of business research : JBR
8
Journal of vacation marketing
8
Tourism and hospitality research : THR
8
Tourism and hospitality research : the surrey quarterly review
8
International journal of services and operations management : IJSOM
7
Journal of vacation marketing : an international journal
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of productivity and quality management : IJPQM
6
Service business
6
The journal of services marketing
6
Total quality management & business excellence
6
European research studies
5
Global business and finance review
5
International journal of quality & reliability management
5
Inventi impact: service sector
5
Journal of Asian finance, economics and business : JAFEB
5
Tourism review : the official journal of the AIEST
5
UTMS journal of economics / University of Tourism and Management : international, multidisciplinary journal for the area of south and southeastern Europe
5
Acta Universitatis Danubius / Oeconomica
4
Amfiteatru economic : an economic and business research periodical
4
Cogent business & management
4
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ECONIS (ZBW)
1,083
Other ZBW resources
20
RePEc
1
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1
Enhancing customer experience in Canadian hotels
Jayawardena, Chandana
;
Sukhu, Anupama
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
Saved in:
2
Tourist engagement and citizenship behavior : the mediating role of relationship quality in the hotel industry
Shafiee, Majid Mohammad
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
Tourism and hospitality research : THR
20
(
2020
)
4
,
pp. 481-492
Persistent link: https://www.econbiz.de/10012263796
Saved in:
3
A study of determinants of service quality and its role in customer satisfaction : a case of selected hotels in Sulaimaniyah, Kurdistan region of Iraq
Singh, Mamta
;
Kumar, Devendra
- In:
Business and Economic Research : BER
10
(
2020
)
2
,
pp. 64-85
Persistent link: https://www.econbiz.de/10012267311
Saved in:
4
Insights into customer online reviews of service quality in hotels : evidence from Vietnam
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Nguyen Hoang
;
Phong Thai Le
- In:
International journal of productivity and quality …
36
(
2022
)
2
,
pp. 265-292
Persistent link: https://www.econbiz.de/10013369910
Saved in:
5
Analysing the influence of websites quality and content on leisure travellers star category hotel selection in the state of Uttar Pradesh
Dambhare, Ankit
;
Rana, Varinder Singh
- In:
International journal of Indian culture and business …
28
(
2023
)
1
,
pp. 24-56
Persistent link: https://www.econbiz.de/10014316404
Saved in:
6
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Truong Trong Hoang
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Saved in:
7
Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach
Adil, Mohd
;
Nasir, Mohd
;
Kumar, Mukesh
- In:
International journal of productivity and quality …
34
(
2021
)
4
,
pp. 561-580
Persistent link: https://www.econbiz.de/10013093171
Saved in:
8
Analysing the satisfaction of halal restaurant guests through online ratings on TripAdvisor
Tepavčević, Jelena
;
Bradić, Milan
;
Luković, Slobodan
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
12
(
2021
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012615877
Saved in:
9
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
10
Beyond the Arab Spring : evaluating Libya's long-term
tourism
prospects
Lafferty, George
;
Youssef, Jamal
- In:
Tourism management perspectives : TMP
14
(
2015
),
pp. 55-62
Persistent link: https://www.econbiz.de/10011287013
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