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Externe Faktoren in der Dienstleistungsproduktion : Ansätze zur Lösung von Erfassungs- und Bewertungsproblemen
Frietzsche, Ursula - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001613192
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Mandate M/517 for the programming and development of horizontal service standards : phase 1 ; final report
European Committee for Standardization - 2015
Persistent link: https://www.econbiz.de/10011703078
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The federal Service
Mayers, Lewis - 1922
Persistent link: https://www.econbiz.de/10000408016
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Housing and services
Fidschi - 1988
Persistent link: https://www.econbiz.de/10000110562
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The service providers
Yagil, Dana - 2008
Persistent link: https://www.econbiz.de/10003640074
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Services marketing : text and cases
Baron, Steve; Harris, Kim; Hilton, Toni - 2009 - 3. ed.
Persistent link: https://www.econbiz.de/10003754631
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Satisfaction, dissatisfaction and complaining behavior with consumer services and intangible products
Bodur, Muzaffer - 1977
Persistent link: https://www.econbiz.de/10000054896
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Service branding
Ostrom, Amy L.; Iacobucci, Dawn; Morgan, Felicia N. - In: Kellogg on branding : the marketing faculty of the …, (pp. 186-200). 2005
Persistent link: https://www.econbiz.de/10003285391