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Understanding the role of in-store logistic operations in retail : findings from Pakistan

Arsalan Najmi; Arshad, Yamna; Ahmed, Waqar; Kanapathy, … - In: International journal of services and operations … 43 (2022) 1, pp. 26-51

Persistent link: https://www.econbiz.de/10013552836

E-commerce logistics service quality : customer satisfaction and loyalty

Akıl, Siber; Ungan, Mustafa Cahit - In: Journal of electronic commerce in organizations : JECO 20 (2022) 1, pp. 1-19

Persistent link: https://www.econbiz.de/10014306944

Innovation in logistics outsourcing relationship : in the search of customer satisfaction

Cichosz, Marzenna; Goldsby, Thomas J.; Knemeyer, A. Michael - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 13 (2017) 2, pp. 209-219

Persistent link: https://www.econbiz.de/10011845961

Retail logistics service quality : a cross-cultural survey on customer perceptions

Bouzaabia, Rym; Bouzaabia, Olfa; Capatina, Alexandru - In: International journal of retail & distribution management 41 (2013) 8, pp. 627-647

Persistent link: https://www.econbiz.de/10009771131

Investigating logistics service quality in omni-channel retailing

Murfield, Monique L. Ueltschy; Boone, Christopher A.; … - In: International journal of physical distribution & … 47 (2017) 4, pp. 263-296

Persistent link: https://www.econbiz.de/10011648200

The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA

Prassida, Grandys Frieska; Hsu, Ping-Yu - In: Journal of retailing and consumer services 68 (2022), pp. 1-13

Persistent link: https://www.econbiz.de/10013366370

Logistics service quality in online shopping : a bibliometric analysis

Dhaigude, Soma Amol; Mohan, Bijuna C. - In: Journal of internet commerce 22 (2023) 1, pp. 157-188

Persistent link: https://www.econbiz.de/10013547784

Logistics value in e-commerce and its impact on customer satisfaction, loyalty and online retailers' performance

Kawa, Arkadiusz; Zdrenka, Wojciech - In: The international journal of logistics management 35 (2024) 2, pp. 577-600

Persistent link: https://www.econbiz.de/10014485276

Logistics service quality and its effects on customer satisfacation in the manufacturing companies' supply chains : empirical evidence frpm Greece

Politis, Yannis; Giovanis, Apostolos; Binioris, Spyridon - In: Journal of modelling in management 9 (2014) 2, pp. 215-237

Persistent link: https://www.econbiz.de/10010413644

The Impact of Service Satisfaction, Relational Satisfaction and Commitment on Customer Loyalty in Logistics Outsourcing Relationship

Singh, Sanjit - 2020

on customer loyalty in logistics outsourcing relationships in Indian scenario. 254 users of logistics services from India … developed to study the relationship among the linkages. Findings from the study supports that logistics service satisfaction …-seller relationship in logistics outsourcing …

Persistent link: https://www.econbiz.de/10012856166

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