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Service quality
China
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Qu, Hailin
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Wong, IpKin Anthony
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Su, LuJun
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Journal of retailing and consumer services
232
International journal of hospitality management
199
Journal of business research : JBR
129
The journal of services marketing
107
International journal of contemporary hospitality management
84
Journal of hospitality marketing & management
78
The service industries journal
67
Journal of travel and tourism marketing
66
Services marketing quarterly
66
Journal of service research : JSR
49
Cogent business & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Service business
39
Tourism management : research, policies, practice
36
Journal of air transport management
35
Asia Pacific journal of marketing and logistics
33
Journal of service management
32
The international journal of bank marketing : IJBM
30
International journal of quality and service sciences
28
International journal of services and operations management
28
International journal of services, economics and management
27
The TQM journal : the international review of organizational improvement
27
International journal of electronic marketing and retailing : IJEMR
26
Psychology & marketing
26
International journal of quality & reliability management
25
Journal of service research
25
Journal of Services Marketing
24
Journal of strategic marketing
24
European journal of marketing : EJM
23
Journal of retailing
23
Total quality management & business excellence
23
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
Journal of hospitality and tourism insights
22
Managing service quality : MSQ ; an international journal
22
Journal of the Academy of Marketing Science
21
Marketing intelligence & planning
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
Journal of Asian finance, economics and business : JAFEB
19
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ECONIS (ZBW)
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RePEc
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1
Consumer
decision
-making strategies and use of hospital quality measures
Marquard, Jenna L.
;
Duffey, Noah
;
Lin, Qi Ming
- In:
Quality management journal : QMJ
18
(
2011
)
4
,
pp. 25-35
Persistent link: https://www.econbiz.de/10009381987
Saved in:
2
Antecedents of the client's trust in low- versus high-consequence decisions
Terres, Mellina da Silva
;
Santos, Christiane Pizzutti dos
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010531133
Saved in:
3
The role of sunk costs in online consumer
decision
-making
Liang, Austin Rong-Da
;
Lee, Chia-Ling
;
Tung, Wei
- In:
Electronic commerce research and applications
13
(
2014
)
1
,
pp. 56-68
Persistent link: https://www.econbiz.de/10011348334
Saved in:
4
The fluent online shopping experience
Mosteller, Jill
;
Donthu, Naveen
;
Eroglu, Sevgin
- In:
Journal of business research : JBR
67
(
2014
)
11
,
pp. 2486-2493
Persistent link: https://www.econbiz.de/10010402745
Saved in:
5
A conflict of choice : how consumers choose where to go for dinner
Jung, Jae Man
;
Sydnor, Sandra
;
Lee, Seul Ki
;
Almanza, …
- In:
International journal of hospitality management
45
(
2015
),
pp. 88-98
Persistent link: https://www.econbiz.de/10010503885
Saved in:
6
Informationsverhalten in komplexen Entscheidungssituationen : dargestellt anhand der Reiseentscheidung
Pikkemaat, Birgit
-
2002
Persistent link: https://www.econbiz.de/10001627906
Saved in:
7
Informationsverhalten in komplexen Entscheidungssituationen : dargestellt anhand der Reiseentscheidung
Pikkemaat, Birgit
-
2002
Persistent link: https://www.econbiz.de/10012699157
Saved in:
8
Choosing restaurant for lunch in campus area by the compromise
decision
via AHP
Kilinc, Ceyhun C.
;
Semiz, Mustafa
;
Katircioglu, Elif
; …
- In:
International journal of economic perspectives : IJEP
7
(
2013
)
2
,
pp. 5-10
Persistent link: https://www.econbiz.de/10011586394
Saved in:
9
Interpretive structural modelling of website quality factors for repurchase intention in online context
Trivedi, Vibha
;
Trivedi, Ashish
- In:
International journal of electronic business
14
(
2018
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012040478
Saved in:
10
The impact of customer cognitive competence on online service
decision
-making : an event-related potentials perspective
Wang, Jing
;
Zhao, Meina
;
Zhao, Gang
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 363-380
Persistent link: https://www.econbiz.de/10011741138
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