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~subject:"Service quality"
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Service quality
Hotel industry
6,639
Hotellerie
6,550
Recycling
5,098
Natural resources
4,817
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4,802
Kreislaufwirtschaft
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Dienstleistungsqualität
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795
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Resource deposit
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Customer satisfaction
697
Kundenzufriedenheit
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Tourism
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Han, Heesup
15
Shahin, Arash
9
Karatepe, Osman M.
8
Sparks, Beverley
8
Torres, Edwin N.
8
Dabestani, Reza
6
Kim, Woo Gon
6
Law, Chun Hung Roberts
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Qu, Hailin
6
Caber, Meltem
5
Shirouyehzad, Hadi
5
Sohail, M. Sadiq
5
Albayrak, Tahir
4
Ali, Faizan
4
Amin, Muslim
4
Assaker, Guy
4
Butters, R. Andrew
4
Cobanoglu, Cihan
4
Daskin, Mustafa
4
Dedeoğlu, Bekir Bora
4
Fong, Lawrence Hoc Nang
4
Huan, Tzung-cheng
4
Hubbard, Thomas N.
4
Hung, Kam
4
Kim, Jinkyung Jenny
4
Lehto, Xinran Y.
4
Mattila, Anna S.
4
So, Kevin Kam Fung
4
Xu, Xun
4
Ariffin, Ahmad Azmi M.
3
Cham Tat Huei
3
Chen, Chiang-ming
3
Chen, Yong
3
Choi, Hyeyoon
3
Fongsuwan, Wanno
3
Fu, Xiaoxiao
3
Gao, Baojun
3
Grobelna, Aleksandra
3
Kim, Jong Min
3
Kuo, Chun-min
3
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National Bureau of Economic Research
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Books on Demand GmbH <Norderstedt>
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1
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University College London / Department of Economics
1
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International journal of hospitality management
141
International journal of contemporary hospitality management
53
Journal of hospitality marketing & management
47
Tourism management : research, policies, practice
40
Journal of travel and tourism marketing
30
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
19
The service industries journal
15
Tourism management perspectives : TMP
13
Journal of hospitality and tourism insights
11
Tourism economics : the business and finance of tourism and recreation
11
Tourism analysis : an interdisciplinary tourism & hospitality journal
10
Journal of retailing and consumer services
9
Journal for global business advancement : JGBA
8
International journal of leisure and tourism marketing : IJLTM
7
Administrative Sciences : open access journal
6
Enlightening tourism : ET ; a pathmaking journal
6
International journal of productivity and quality management : IJPQM
6
International journal of quality & reliability management
6
International journal of services, economics and management
6
Inventi impact: service sector
6
Journal of vacation marketing : an international journal
6
Global business and finance review
5
International journal of services and operations management : IJSOM
5
The journal of services marketing
5
Total quality management & business excellence
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Tourism and hospitality research : THR
5
Tourism and hospitality research : the surrey quarterly review
5
Acta Universitatis Danubius / Oeconomica
4
Amfiteatru economic : an economic and business research periodical
4
Journal of Islamic marketing
4
Journal of business research : JBR
4
Journal of vacation marketing
4
Service business
4
The Cornell hospitality quarterly
4
Tourism review : the official journal of the AIEST
4
Economic research
3
European research studies
3
International journal of business and economics
3
International journal of business information systems : IJBIS
3
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ECONIS (ZBW)
851
Other ZBW resources
3
RePEc
1
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1
Abschlussprüfung, Unabhängigkeit und strategische Interdependenzen : eine ökonomische Analyse institutioneller Reformen zur Steigerung der Prüfungsqualität
Stefani, Ulrike
-
2002
Persistent link: https://www.econbiz.de/10001676463
Saved in:
2
The role of quality in internet service markets
Krasnokutskaya, Elena
;
Song, Kyungchul
;
Tang, Xun
- In:
Journal of political economy
128
(
2020
)
1
,
pp. 75-117
Persistent link: https://www.econbiz.de/10012194986
Saved in:
3
How does product recovery affect quality choice?
Atasu, Atalay
;
Souza, Gilvan C.
- In:
Production and operations management : an international …
22
(
2013
)
4
,
pp. 991-1010
Persistent link: https://www.econbiz.de/10009791609
Saved in:
4
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
5
Factors affecting the hotel's service quality : relationship marketing and corporate image
Chen, Wen-jung
;
Chen, Mei-liang
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 77-96
Persistent link: https://www.econbiz.de/10010358258
Saved in:
6
Intermediaries and quality uncertainty : evidence from the hotel industry
Calveras, Aleix
;
Orfila, Francina
- In:
Tourism economics : the business and finance of tourism …
20
(
2014
)
4
,
pp. 727-756
Persistent link: https://www.econbiz.de/10010466857
Saved in:
7
A study of customer care and satisfaction towards hotel service quality
Hung, Li-Mei
;
Chen, Chien-Chou
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 161-172
Persistent link: https://www.econbiz.de/10010396379
Saved in:
8
Enhancing customer experience in Canadian hotels
Jayawardena, Chandana
;
Sukhu, Anupama
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
Saved in:
9
Analysing key indicators of website service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat
;
Fahimi, Milad
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
Saved in:
10
Customer satisfaction and loyalty in Malaysian resort hotels : the role of empathy, reliability and tangible dimensions of service quality
Yeong, Si Ni
;
Knox, Dan
;
Prabhakar, Guru
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 444-462
Persistent link: https://www.econbiz.de/10013257545
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