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~subject:"Service quality"
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Subject
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Service quality
Schweden
42,700
Sweden
26,619
Privatisierung
22,235
Privatization
21,702
Dienstleistungsqualität
21,065
Customer satisfaction
6,493
Kundenzufriedenheit
6,306
Deutschland
5,168
Consumer behaviour
5,076
Konsumentenverhalten
5,031
Theorie
4,749
Theory
4,636
Großbritannien
4,313
Germany
4,308
USA
4,131
Relationship marketing
4,053
Beziehungsmarketing
4,037
United States
3,769
United Kingdom
3,725
Qualitätsmanagement
2,665
Quality management
2,630
Wirtschaftsprüfung
2,568
Financial audit
2,562
Öffentliches Unternehmen
2,158
Schätzung
2,090
Krankenhaus
2,085
Hospital
2,053
Public enterprise
1,997
Estimation
1,932
Health care
1,864
Gesundheitsversorgung
1,820
Systemtransformation
1,790
Frankreich
1,782
China
1,758
Dänemark
1,739
Economic transition
1,735
Finnland
1,705
Gesundheitswesen
1,692
Welt
1,685
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Undetermined
8,410
Free
4,890
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Article
16,096
Book / Working Paper
5,701
Journal
15
Other
4
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Article in journal
14,124
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14,124
Graue Literatur
1,635
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1,635
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1,355
Arbeitspapier
1,354
Aufsatz im Buch
1,069
Book section
1,069
research-article
585
Hochschulschrift
518
Thesis
395
Collection of articles of several authors
227
Sammelwerk
227
Conference paper
159
Konferenzbeitrag
159
Case study
155
Fallstudie
155
Aufsatzsammlung
102
Konferenzschrift
91
Conference proceedings
60
Bibliografie enthalten
57
Bibliography included
57
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56
Sammlung
56
Amtsdruckschrift
53
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53
case-report
39
conceptual-paper
33
review-article
28
viewpoint
22
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20
review
20
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18
Lehrbuch
17
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15
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14
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13
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13
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English
20,283
German
1,347
Undetermined
122
French
33
Spanish
12
Italian
10
Russian
10
Swedish
5
Finnish
4
Lithuanian
4
Polish
4
Danish
3
Dutch
3
Czech
1
Hungarian
1
Portuguese
1
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Author
All
Siciliani, Luigi
74
Propper, Carol
54
Bruhn, Manfred
49
Straume, Odd Rune
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
41
Mattila, Anna S.
40
Gravelle, Hugh
35
Brekke, Kurt R.
34
Prentice, Catherine
33
Shahin, Arash
30
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Hanushek, Eric A.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Usman, Osly
27
Figlio, David N.
26
Sharma, Piyush
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
23
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sparks, Beverley
21
Zhang, Min
21
Das, Jishnu
20
Kain, John F.
20
Wirtz, Jochen
20
Wong, IpKin Anthony
20
Balaji, M. S.
19
Michas, Paul N.
19
Stauss, Bernd
19
Benkenstein, Martin
18
Chi, Wuchun
18
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National Bureau of Economic Research
178
OECD
37
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
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Published in...
All
International journal of hospitality management
436
Journal of retailing and consumer services
334
The service industries journal
294
Journal of business research : JBR
253
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
210
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
177
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
162
NBER Working Paper
160
Services marketing quarterly
142
Journal of hospitality marketing & management
140
Journal of air transport management
136
Journal of Services Marketing
130
The TQM journal : the international review of organizational improvement
128
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
122
International journal of quality and service sciences
118
International journal of quality & reliability management
115
International journal of productivity and quality management : IJPQM
111
Service business
107
Health care management review : HCM review
106
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Journal of service management
96
The accounting review : a publication of the American Accounting Association
95
Discussion paper series / IZA
94
Total quality management & business excellence
93
Quality management journal : QMJ
92
Economics of education review
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
79
International journal of services, economics and management
77
Managing service quality : MSQ ; an international journal
76
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
63
Management science : journal of the Institute for Operations Research and the Management Sciences
62
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Source
All
ECONIS (ZBW)
20,912
Other ZBW resources
735
RePEc
120
BASE
26
EconStor
22
ArchiDok
1
Showing
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1
Privatization
and quality : evidence from elderly care in
Sweden
Bergman, Mats A.
;
Johansson, Per-Olov
;
Lundberg, Sofia
; …
-
2014
Persistent link: https://www.econbiz.de/10010370398
Saved in:
2
Privatization
and quality : evidence from elderly care in
Sweden
Bergman, Mats A.
;
Johansson, Per-Olov
;
Lundberg, Sofia
; …
- In:
Journal of health economics
49
(
2016
),
pp. 109-119
Persistent link: https://www.econbiz.de/10011588896
Saved in:
3
Privatization
of social care delivery : how can contracts be specified?
Isaksson, David
;
Blomqvist, Paula
;
Winblad, Ulrika
- In:
Public management review
20
(
2018
)
11
,
pp. 1643-1662
Persistent link: https://www.econbiz.de/10011931910
Saved in:
4
Public procurement and non-contractible quality : evidence from elderly care
Bergman, Mats A.
;
Lundberg, Sofia
;
Spagnolo, Giancarlo
-
2012
Persistent link: https://www.econbiz.de/10009618780
Saved in:
5
Measuring quality in elderly care : possibilities and limitations of the vignette method
Poksinska, Bozena Bonnie
;
Cronemyr, Peter
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1194-1207
Persistent link: https://www.econbiz.de/10011778145
Saved in:
6
The effects of job satisfaction and ethical climate on service quality in elderly care : the case of Taiwan
Chao, Chih-Yang
;
Ku, Pei-Yu
;
Wang, Yi-Ting
;
Lin, Yen-Hui
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 339-352
Persistent link: https://www.econbiz.de/10011558677
Saved in:
7
School care committees
Nicholson, John H.
-
1925
Persistent link: https://www.econbiz.de/10000551451
Saved in:
8
Assessing nursing home care quality through Bayesian networks
Goodson, Justin
;
Jang, Wooseung
- In:
Health care management science
11
(
2008
)
4
,
pp. 382-392
Persistent link: https://www.econbiz.de/10003778398
Saved in:
9
A patient assignment algorithm for home care services
Hertz, Alain
;
Lahrichi, N.
- In:
Journal of the Operational Research Society : OR
60
(
2009
)
4
,
pp. 481-495
Persistent link: https://www.econbiz.de/10003870494
Saved in:
10
Kundenorientierung in der Altenpflege? : Potemkinsche Dörfer sozialpolitischen Qualitätsmanagements
Kelle, Udo
- In:
Prokla : Zeitschrift für kritische Sozialwissenschaft
37
(
2007
)
1
,
pp. 113-128
Persistent link: https://www.econbiz.de/10003443095
Saved in:
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