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Optimal choice for appointment scheduling window under patient no-show behavior
Liu, Nan - In: Production and operations management : an international … 25 (2016) 1, pp. 128-142
Persistent link: https://www.econbiz.de/10011437197
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Evaluating healthcare process improvement for patient callbacks
Scott, Rebecce A.; George, Benjamin T. - In: International journal of services and standards 9 (2014) 1, pp. 51-66
Persistent link: https://www.econbiz.de/10011283323
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Quality and technology-based management initiatives within a hospital environment : benchmarking case study
Smith, Alan D. - In: International journal of procurement management 6 (2013) 6, pp. 621-648
Persistent link: https://www.econbiz.de/10010481405
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Payment models to coordinate healthcare providers with partial attribution of outcome costs
Rajagopalan, Sampath; Tong, Chunyang - In: Manufacturing & service operations management : M & SOM 24 (2022) 1, pp. 600-616
Persistent link: https://www.econbiz.de/10012818790
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Collaboration structures in integrated healthcare delivery systems : an exploratory study of accountable care organizations
Lan, Yingchao; Chandrasekaran, Aravind; Goradia, Deepa; … - In: Manufacturing & service operations management : M & SOM 24 (2022) 3, pp. 1796-1820
Persistent link: https://www.econbiz.de/10013271106
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On the role of teletriage in healthcare demand management
Cakici, Ozden Engin; Mills, Alex F. - In: Manufacturing & service operations management : M & SOM 23 (2021) 6, pp. 1483-1504
Persistent link: https://www.econbiz.de/10012695713
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Constructions of the patient in healthcare communications : six patient figures
Pors, Anja Svejgaard - In: Journal of health organization and management 30 (2016) 2, pp. 279-298
Persistent link: https://www.econbiz.de/10011580742
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Imaging room and beyond : the underlying economics behind physicians' test-ordering behavior in outpatient services
Dai, Tinglong; Akan, Mustafa; Tayur, Sridhar - In: Manufacturing & service operations management : M & SOM 19 (2017) 1, pp. 99-113
Persistent link: https://www.econbiz.de/10011669520
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Employee perceptions of service quality based on hospital quality improvement strategy
Tsai, Yafang; Wu, Shih-Wang; Tsai, Yi-Hua - In: International journal of management, economics and … 7 (2018), pp. 13-25
Following reforms in the Taiwanese healthcare system, hospitals are facing an increasingly competitive healthcare … performed, for which a sample was drawn from five regional hospitals in central Taiwan. This study used questionnaires to … investigate employee perceptions of TQM and SQ in five regional teaching hospitals in Central Taiwan. A total of 300 …
Persistent link: https://www.econbiz.de/10011811861
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Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza; Sameti, Ardalan - In: International journal of pharmaceutical and healthcare … 11 (2017) 4, pp. 455-470
Persistent link: https://www.econbiz.de/10011812921