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When birds flock together : an identification of the destination social servicescape
Line, Nathaniel D.; Hanks, Lydia; McGinley, Sean - In: Journal of travel and tourism marketing 35 (2018) 7, pp. 882-894
Persistent link: https://www.econbiz.de/10011941772
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Operations research from 1913 to 2013 : the Ford assembly line to hospitality industry innovation
O'Neill, John; McGinley, Sean - In: International journal of contemporary hospitality management 26 (2014) 5, pp. 663-678
Persistent link: https://www.econbiz.de/10010395538
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Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.; Hanks, Lydia; Zhang, Lu - In: International journal of hospitality management 71 (2018), pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
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Expanding the methodological approach to the social servicescape : moving from measurement to manipulation
Hanks, Lydia; Line, Nathaniel D.; Zhang, Lu - In: The Cornell hospitality quarterly 62 (2021) 1, pp. 157-168
Persistent link: https://www.econbiz.de/10012426047
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Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan; Wei, Wei; Line, Nathaniel D.; Zhang, Lu - In: International journal of hospitality management 93 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
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The effect of customization and gender on customers' attitude
Wolf, Alana; Zhang, Lu - In: International journal of hospitality management 56 (2016), pp. 28-32
Persistent link: https://www.econbiz.de/10011520935
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The impact of service robots on consumer response : examining the roles of consumers' service expertise and technology expertise
Zheng, Xiaoyun; Wang, Yao-Chin; Wei, Wei; Zhang, Lu; Huo, Da - In: Psychology & marketing 40 (2023) 11, pp. 2341-2354
Persistent link: https://www.econbiz.de/10014432405
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Digital transformation and corporate audit risk : mediating effects of auditor behavior
Zhang, Lu; Sophee Sulong Bin Balia - In: Finance research letters 67 (2024) 1, pp. 1-13
Persistent link: https://www.econbiz.de/10015061703
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The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia; Line, Nathaniel D.; Kim, Woo Gon - In: International journal of hospitality management 61 (2017), pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
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The restaurant social servicescape : establishing a nomological framework
Hanks, Lydia; Line, Nathaniel D. - In: International journal of hospitality management 74 (2018), pp. 13-21
Persistent link: https://www.econbiz.de/10011924579