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Service quality
Relationship marketing
26,477
Beziehungsmarketing
25,802
Consumer behaviour
18,118
Konsumentenverhalten
17,983
Brand management
17,833
Markenführung
17,420
Brand image
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11,158
Customer satisfaction
6,678
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6,619
Urlaubsverhalten
6,358
Holiday behaviour
6,337
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5,877
Brand
5,868
Tourismus
5,404
Tourism
5,267
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4,606
Tourism marketing
4,591
Dienstleistungsqualität
4,582
Structural equation model
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4,181
Deutschland
4,093
Germany
3,961
Social Web
3,910
Social web
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Theorie
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Theory
3,511
Marketingmanagement
3,409
Marketing management
3,385
Online-Marketing
3,290
Internet marketing
3,245
Tourism industry
3,118
Tourismuswirtschaft
3,117
Destination management
2,789
Destinationsmanagement
2,768
Lieferantenmanagement
2,562
Supplier relationship management
2,561
Markenpolitik
2,213
Electronic Commerce
2,174
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Han, Heesup
26
Prentice, Catherine
21
Bruhn, Manfred
20
Mattila, Anna S.
18
Klaus, Philipp
14
McColl-Kennedy, Janet R.
14
Usman, Osly
13
Gil Saura, Irene
12
Gong, Taeshik
12
Balaji, M. S.
11
Gustafsson, Anders
11
Hollebeek, Linda D.
11
Prybutok, Victor R.
10
Qu, Hailin
10
Quach, Sara
10
Park, Jungkun
9
Patterson, Paul G.
9
Sreejesh, S.
9
Su, LuJun
9
Wong, IpKin Anthony
9
Edvardsson, Bo
8
Grégoire, Yany
8
Hammerschmidt, Maik
8
Hyun, Sunghyup Sean
8
Izogo, Ernest Emeka
8
Osman, Zahir
8
Rather, Raouf Ahmad
8
Ringle, Christian M.
8
Roberts-Lombard, Mornay
8
Bilgihan, Anil
7
Georgi, Dominik
7
Gursoy, Dogan
7
Jang, Soocheong
7
Kim, Woo Gon
7
Line, Nathaniel D.
7
Makanyeza, Charles
7
Marimon, Frederic
7
So, Kevin Kam Fung
7
Thaichon, Paramaporn
7
Torres, Edwin N.
7
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European Health Care Conference <2, 2011, Hamburg>
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Banking-Forum Liechtenstein <2, 2003, Vaduz>
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Customs Establishment
1
International Conference on Services Management <North Cyprus)>
1
Liechtensteinischer Bankenverband
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Logos Verlag Berlin
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Ludwig-Maximilians-Universität München
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
1
Svenska Handelshögskolan <Helsinki>
1
Universität Osnabrück / Fachgebiet Geographie
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Journal of retailing and consumer services
192
International journal of hospitality management
146
Journal of business research : JBR
122
The journal of services marketing
102
The service industries journal
95
Journal of hospitality marketing & management
67
Journal of travel and tourism marketing
65
Services marketing quarterly
62
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
60
International journal of contemporary hospitality management
57
Tourism management : research, policies, practice
53
Journal of service research : JSR
47
Service business
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
39
Journal of service management
38
Cogent business & management
36
The TQM journal : the international review of organizational improvement
33
Journal of service research
32
Asia Pacific journal of marketing and logistics
30
Journal of air transport management
30
International journal of services and operations management
29
Journal of strategic marketing
28
Total quality management & business excellence
27
Industrial marketing management : the international journal for industrial and high-tech firms
26
International journal of quality and service sciences
26
International journal of services, economics and management
26
The international journal of bank marketing : IJBM
26
Managing service quality : MSQ ; an international journal
25
International journal of services and operations management : IJSOM
24
Journal of the Academy of Marketing Science
24
International journal of productivity and quality management : IJPQM
23
Marketing intelligence & planning
23
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of hospitality and tourism insights
20
Journal of service theory and practice
20
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
20
International journal of electronic customer relationship management : IJECRM
19
Psychology & marketing
19
European journal of marketing : EJM
18
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ECONIS (ZBW)
4,571
Other ZBW resources
27
RePEc
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1
Linking self-congruity, perceived quality and satisfaction to brand loyalty in a tourism destination : the moderating role of visit frequency
Phuong Kim Thi Tran
;
Phong Dong Nguyen
;
Angelina Hanh …
- In:
Tourism review
77
(
2022
)
1
,
pp. 287-301
Persistent link: https://www.econbiz.de/10012939690
Saved in:
2
Theoretical examination of destination loyalty formation
Gursoy, Dogan
;
Chen, Joseph
;
Chi, Christina G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 809-827
Persistent link: https://www.econbiz.de/10010395526
Saved in:
3
Wine tourist engagement with the winescape : scale development and validation
Thomas, Ben
;
Quintal, Vanessa Ann
;
Phau, Ian
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 793-828
Persistent link: https://www.econbiz.de/10011912763
Saved in:
4
Novelty seeking, image, and loyalty : the mediating role of satisfaction and moderating role of length of stay : international tourists' perspective
Al-Baity, Mohamed
;
Bani-Melhem, Shaker
- In:
Tourism management perspectives : TMP
23
(
2017
),
pp. 30-37
Persistent link: https://www.econbiz.de/10011775213
Saved in:
5
Determinants of destination loyalty and the mediating role of tourist satisfaction
Nilplub, Chartaya
;
Khang, Do Ba
;
Krairit, Donyaprueth
- In:
Tourism analysis : an interdisciplinary tourism & …
21
(
2016
)
2/3
,
pp. 221-236
Persistent link: https://www.econbiz.de/10011492658
Saved in:
6
The role of travel experience in the structural relationships among tourists’ perceived image, satisfaction, and behavioral intentions
Liu, Xiaoming
;
Li, Jun
;
Kim, Woo Gon
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 135-146
Persistent link: https://www.econbiz.de/10011711485
Saved in:
7
Inspiring winery experiences to benefit destination branding? : insights from wine tourists at Yantai, China
Lee, Kyuho
;
Kladou, Stella
;
Usakli, Ahmet
;
Shi, Yunxia
- In:
Journal of hospitality and tourism insights
5
(
2022
)
1
,
pp. 116-137
Persistent link: https://www.econbiz.de/10012879053
Saved in:
8
Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10012179362
Saved in:
9
Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market
Neuts, Bart
;
Romão, João
;
Leeuwen, Eveline S. van
; …
- In:
Tourism economics : the business and finance of tourism …
19
(
2013
)
5
,
pp. 987-1004
Persistent link: https://www.econbiz.de/10010250708
Saved in:
10
Does customer-based destination brand equity help customers forgive firm service failure in a tourist ecosystem? : an investigation through explanatory sequential mixed-method desi...
Sahaf, Taiba Musadiq
;
Fazili, Asif Iqbal
- In:
Journal of destination marketing & management : JDMM
31
(
2024
),
pp. 1-26
Persistent link: https://www.econbiz.de/10015076756
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