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Organizational change and commitment : effects on well-being, turnover intent and quality of care in Spanish and Swedish eldercare
Westerberg, Kristina; Pienaar, Jacobus; Nordin, Maria; … - In: Economic and industrial democracy 42 (2021) 4, pp. 899-916
Persistent link: https://www.econbiz.de/10012662940
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When patrons become perpetrators : examining the negative effects of customer incivility for Hospitality employees
Srivastava, Shalini; Madan, Poornima; Alzeiby, Ebtesam … - In: International journal of hospitality management 122 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015072446
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The effect of the work and physical environment on hospital nurses’ perceptions and attitudes : service quality and commitment
Janakiraman, Ramkumar; Parish, Janet Turner; Berry, … - In: Quality management journal : QMJ 18 (2011) 4, pp. 36-49
Persistent link: https://www.econbiz.de/10009381979
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Frontline nurses' appraisal of organizational attractiveness and the role of management support, interdepartmental collaboration climate and service quality of care
Slåtten, Terje; Lien, Gudbrand - In: International journal of quality and service sciences 14 (2022) 2, pp. 197-216
Persistent link: https://www.econbiz.de/10013330610
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Non-monetary interventions, workforce retention and hospital quality : evidence from the English NHS
Moscelli, Giuseppe; Sayli, Melisa; Blanden, Jo; Mello, Marco - 2023
staff retention by providing data and guidelines on how to improve the non-pecuniary aspects of nursing jobs. We find that … the programme has decreased the nurse turnover rate by 4.49%, decreased exits from the public hospital sector by 5 ….38%, and reduced mortality within 30 days from hospital admission by 3.45%, preventing 11,400 deaths. Our results are …
Persistent link: https://www.econbiz.de/10014326821
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Islamic hospital nurse loyalty model : motivation, commitment and satisfaction
Astuti, Herni Justiana; Santoso, Suryo Budi - 2023
Persistent link: https://www.econbiz.de/10014327378
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The effect of nurse engagement and affective commitment on nurse performance in the health sector through self-efficacy as a mediating variable : a study at Malang City hospital
Falabiba, Nilna Elmawati; Sudiro, Achmad; Suryadi, Nanang - 2023
Persistent link: https://www.econbiz.de/10014480240
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The effect of a caring climate on frontline employees' turnover intention in the service industry : a serial multiple mediation model
Namin, Boshra Hejraty; Marnburg, Einar; Dagsland, Åse … - In: Scandinavian journal of hospitality and tourism 22 (2022) 3, pp. 235-254
Persistent link: https://www.econbiz.de/10013271042
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Linking quality supervisory support to turnover intentions among rural healthcare professionals : the mediating role of performance appraisal satisfaction and moderating role of pe...
Boakye, Kwabena G.; Opoku, Samuel T.; Apenteng, Bettye A. - In: Quality management journal : QMJ 30 (2023) 4, pp. 210-224
Persistent link: https://www.econbiz.de/10014373726
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The Impact of Nurse Turnover on Quality of Care and Mortality in Nursing Homes : Evidence from the Great Recession
Akosa Antwi, Yaa - 2016
We estimate the causal effect of nurse turnover on mortality and the quality of nursing home care with a fixed effect … instrumental variable estimation that uses the unemployment rate as an instrument for nursing turnover. We find that ignoring … endogeneity leads to a systematic underestimation of the effect of nursing turnover on mortality and quality of care in a sample …
Persistent link: https://www.econbiz.de/10013001529