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~subject:"Service quality"
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Service quality
Dienstleistungsqualität
21,063
Malaysia
17,228
Health care
16,535
Gesundheitsversorgung
15,828
Krankenhaus
13,465
Hospital
12,229
Gesundheitswesen
8,909
Health care system
8,468
Customer satisfaction
6,753
Kundenzufriedenheit
6,545
Consumer behaviour
5,834
Konsumentenverhalten
5,736
USA
5,134
Deutschland
4,899
United States
4,889
Gesundheitsvorsorge
4,611
Preventive care
4,350
Relationship marketing
4,326
Beziehungsmarketing
4,319
Germany
4,307
Physicians
4,060
Ärzte
4,055
Theorie
3,601
Theory
3,536
Hospitality industry
3,483
Gastgewerbe
3,468
Qualitätsmanagement
3,269
Quality management
3,164
Gesundheitspolitik
3,037
Health policy
2,863
Health
2,678
Gesundheit
2,659
Wirtschaftsprüfung
2,601
Financial audit
2,593
Gesundheitskosten
2,444
Health care costs
2,417
Patienten
2,021
Patients
2,021
India
1,968
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Undetermined
8,408
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4,889
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Article
16,095
Book / Working Paper
5,700
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15
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4
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14,123
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14,123
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1,635
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1,635
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1,355
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1,354
Aufsatz im Buch
1,069
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1,069
research-article
585
Hochschulschrift
518
Thesis
395
Collection of articles of several authors
227
Sammelwerk
227
Conference paper
159
Konferenzbeitrag
159
Case study
155
Fallstudie
155
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102
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91
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60
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57
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57
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56
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56
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53
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53
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39
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33
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28
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22
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20
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20
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18
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17
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15
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14
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20,280
German
1,347
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122
French
33
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12
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10
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6
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4
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4
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4
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3
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3
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1
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1
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1
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Siciliani, Luigi
74
Propper, Carol
53
Bruhn, Manfred
49
Straume, Odd Rune
49
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Han, Heesup
42
Prybutok, Victor R.
41
Mattila, Anna S.
40
Gravelle, Hugh
35
Brekke, Kurt R.
34
Prentice, Catherine
33
Shahin, Arash
30
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Hanushek, Eric A.
28
Staiger, Douglas
28
Rockoff, Jonah E.
27
Usman, Osly
27
Figlio, David N.
26
Sharma, Piyush
26
Edvardsson, Bo
24
Kane, Thomas J.
24
Van Reenen, John
23
Knechel, W. Robert
22
Gaynor, Martin
21
Grabowski, David C.
21
Gruber, Jonathan
21
Li, Chan
21
Sparks, Beverley
21
Zhang, Min
21
Das, Jishnu
20
Kain, John F.
20
Wirtz, Jochen
20
Wong, IpKin Anthony
20
Balaji, M. S.
19
Michas, Paul N.
19
Stauss, Bernd
19
Benkenstein, Martin
18
Chi, Wuchun
18
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National Bureau of Economic Research
177
OECD
37
IGI Global
21
Springer Fachmedien Wiesbaden
19
World Bank
18
Hochschulrektorenkonferenz
17
World Bank Group
12
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
6
OECD / International Transport Forum
5
Taylor and Francis.
5
Edward Elgar Publishing
4
European Centre for the Development of Vocational Training
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
European Conference of Ministers of Transport
3
European Foundation for the Improvement of Living and Working Conditions
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
2
Christian-Albrechts-Universität zu Kiel
2
Department of Health, Education, and Welfare
2
Deutschland / Bundeswehr / Universität Hamburg
2
Erasmus Research Institute of Management
2
European Health Care Conference <2, 2011, Hamburg>
2
European Organization for Quality Control
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Friedrich-Schiller-Universität Jena
2
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Published in...
All
International journal of hospitality management
436
Journal of retailing and consumer services
334
The service industries journal
294
Journal of business research : JBR
253
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
210
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
162
NBER Working Paper
160
Services marketing quarterly
142
Journal of hospitality marketing & management
140
Journal of air transport management
136
Journal of Services Marketing
130
The TQM journal : the international review of organizational improvement
128
Tourism management : research, policies, practice
122
Journal of travel and tourism marketing
121
International journal of quality and service sciences
118
International journal of quality & reliability management
115
International journal of productivity and quality management : IJPQM
111
Service business
107
Health care management review : HCM review
106
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Journal of service management
96
The accounting review : a publication of the American Accounting Association
95
Discussion paper series / IZA
94
Total quality management & business excellence
93
Quality management journal : QMJ
92
Economics of education review
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
79
International journal of services, economics and management
77
Managing service quality : MSQ ; an international journal
76
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
63
Management science : journal of the Institute for Operations Research and the Management Sciences
62
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Source
All
ECONIS (ZBW)
20,910
Other ZBW resources
735
RePEc
120
BASE
26
EconStor
22
ArchiDok
1
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1
Strengthening the quality of service oriented to medical tourists : a strategy for the sustainability of the hotel sector in Barraquilla
Castellano, María Isabel
;
Bittar, Olga
;
Caridad, Migdalia
- In:
Inventi impact: service sector
(
2021
)
3
,
pp. 158-172
Persistent link: https://www.econbiz.de/10012696552
Saved in:
2
Interpretive structural modeling of quality factors in both medical and hospitality services in the medical tourism industry
Sadeh, Ehsan
;
Garkaz, Mansour
- In:
Journal of travel and tourism marketing
36
(
2019
)
2
,
pp. 253-267
Persistent link: https://www.econbiz.de/10012179396
Saved in:
3
Can hospitals compete on quality?
Sadat, Somayeh
;
Abouee-Mehrizi, Hossein
;
Carter, Michael W.
- In:
Health care management science
18
(
2015
)
3
,
pp. 376-388
Persistent link: https://www.econbiz.de/10011341693
Saved in:
4
Attracting a geographically diverse patient base : who is willing to travel for
hospital
care?
Thornton, Michele
;
Howard, Lindsey
;
Martin, William
- In:
International journal of pharmaceutical and healthcare …
16
(
2022
)
4
,
pp. 561-578
Persistent link: https://www.econbiz.de/10014336851
Saved in:
5
Desired attributes of medical treatment and medical service providers : a case study of medical tourism in Thailand
Wongkit, Methawee
;
McKercher, Bob
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 14-27
Persistent link: https://www.econbiz.de/10011484632
Saved in:
6
Connecting with prospective medical tourists online : a cross-sectional analysis of private
hospital
websites promoting medical tourism in India,
Malaysia
and Thailand
Sedigheh Moghavvemi
;
Ormond, Meghann
;
Ghazali Musa
;
Che …
- In:
Tourism management : research, policies, practice
58
(
2017
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011634682
Saved in:
7
Mexico's medical tourism healthcare service quality : a content analysis of international patients' online testimonials
Guiry, Michael
;
Morgan, Audra
- In:
International journal of leisure and tourism marketing …
7
(
2021
)
2
,
pp. 105-135
Persistent link: https://www.econbiz.de/10012513489
Saved in:
8
International medical travelers' behavioral intention : an empirical study in Iran
Shahijan, Milad Kalantari
;
Sajad Rezaei
;
Preece, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 475-502
Persistent link: https://www.econbiz.de/10011386740
Saved in:
9
Customer experience management in medical tourism : case study: Iranian
hospital
's medical tourists
Dabaghi, Hamed
;
Ardakani, Saeid Saieda
;
Nasab, Seyyed …
- In:
Journal of Islamic marketing
13
(
2022
)
1
,
pp. 198-226
Persistent link: https://www.econbiz.de/10012797431
Saved in:
10
Consumer Perception of Hospitality Services in JCI Accredited Hospitals at Delhi – NCR : An Exploratory Research on Growth of Medical Tourism
Shukla, Rajnish
;
Singh, Malini
;
Saxena, Sanjiv
-
2019
patients coming to Delhi NCR as a medical tourist.Methodology: Literature review and interviews with
hospital
staff, involved …
Persistent link: https://www.econbiz.de/10014104672
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