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~subject:"Service quality"
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Service quality
India
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Quality management
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Kanada
14
Lieferkette
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Kumar, Vinod
5
Dwivedi, Yogesh Kumar
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Kumar, Uma
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Rana, Sudhir
2
Shareef, Mahmud Akhter
2
Athmay, ALaa Aldin A. AL
1
Das, Anupam
1
Dhiman, Rahul
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Fantazy, Kamel
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Ghosh, Pratik
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Jhamb, Deepika
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Kataria, Sonia
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Kumar, Jitender
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Mukerji, Bhasker
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Prashar, Sanjeev
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Ramanathan, Hareesh N.
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International journal of Indian culture and business management
2
International journal of quality & reliability management
2
Competitiveness review : CR
1
EuroMed journal of business
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Vision : the journal of business perspective
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ECONIS (ZBW)
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1
Measuring QSR service quality on behavioral intentions of gen Z customers using QUICKSERV : mediating effect of service value and satisfaction
Ghosh, Pratik
;
Jhamb, Deepika
;
Dhiman, Rahul
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2351-2370
Persistent link: https://www.econbiz.de/10014470786
Saved in:
2
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
Saved in:
3
How phygital customers' experience transforms the retail banking sector? : Examining customer engagement and patronage intentions
Kumar, Jitender
;
Rana, Sudhir
;
Rani, Garima
;
Rani, Vinki
- In:
Competitiveness review : CR
34
(
2024
)
1
,
pp. 92-106
Persistent link: https://www.econbiz.de/10014485368
Saved in:
4
Retail service quality in context of CIS countries
Das, Anupam
;
Kumar, Vinod
;
Saha, Gour C.
- In:
International journal of quality & reliability management
27
(
2010
)
6
,
pp. 658-683
Persistent link: https://www.econbiz.de/10008655514
Saved in:
5
Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh Kumar
- In:
International journal of Indian culture and business …
8
(
2014
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
Saved in:
6
E-government adoption and user's satisfaction : an empirical investigation
Athmay, ALaa Aldin A. AL
;
Fantazy, Kamel
;
Kumar, Vinod
- In:
EuroMed journal of business
11
(
2016
)
1
,
pp. 57-83
Persistent link: https://www.econbiz.de/10011567863
Saved in:
7
Challenge in traditional service delivery for diabetes management : mobile health, a technology driven system, is the alternative?
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh Kumar
- In:
International journal of Indian culture and business …
12
(
2016
)
3
,
pp. 376-385
Persistent link: https://www.econbiz.de/10011664637
Saved in:
8
A serial mediation model for investigating the impact of e-CRM services on customer loyalty in the Indian healthcare industry
Singh, Pratyancha
;
Kumar, Vinod
;
Kataria, Sonia
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
1
,
pp. 62-86
Persistent link: https://www.econbiz.de/10013549034
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