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How do restaurant atmospherics influence restaurant authenticity? : an integrative framework and empirical evidence
Al-Kilani, Shaymaa; El Hedhli, Kamel - In: Journal of retailing and consumer services 63 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012665979
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Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia; Ba̧k, Monika; Zientara, Piotr; … - In: International journal of hospitality management 103 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
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Birds of a feather donate together : understanding the relationship between the social servicescape and CSR participation
Line, Nathaniel D.; Hanks, Lydia; Zhang, Lu - In: International journal of hospitality management 71 (2018), pp. 102-110
Persistent link: https://www.econbiz.de/10011849621
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Social justice or social stigma? : hotel customers' perception on branded hotel used as quarantine facility
Hsu, Fu Chieh; Agyeiwaah, Elizabeth; Liu, Jing; Scott, Noel - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 5, pp. 851-867
Persistent link: https://www.econbiz.de/10014633777
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The impact of corporate social responsibility and customer trust on the relationship between website information quality and customer loyalty in e-tailing context
Dung Phuong Hoang; Nam Hoai Nguyen - In: International journal of internet marketing and … 14 (2020) 3, pp. 215-235
Persistent link: https://www.econbiz.de/10012284806
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Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia; Rodríguez del … - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
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Predictors and outcome of customer satisfaction : moderating effect of social trust and corporate social responsibility
Javed, Sara; Rashidin, Md. Salamun; Wang, Jian - In: Future Business Journal 7 (2021), pp. 1-18
social responsibility (CSR) on the relationship between customer satisfaction and brand loyalty. Offline and online survey … between customer satisfaction and brand loyalty, whereas on the other side CSR has insignificant impact on the association …
Persistent link: https://www.econbiz.de/10012493755
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The effect of CSR on consumer behavioral responses after service failure and recovery
Fatma, Mobin; Khan, Imran; Rahman, Zillur - In: European business review : EBR ; the official journal … 28 (2016) 5, pp. 583-599
Persistent link: https://www.econbiz.de/10011588576
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Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter; Assaker, Guy - In: Journal of hospitality marketing & management 31 (2022) 5, pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
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Near-shoring versus far-shoring : effects on customer perceived quality and purchase intention
Colamatteo, Annarita; Cassia, Fabio; Sansone, Marcello - In: The TQM journal : the international review of … 34 (2022) 5, pp. 1416-1431
Persistent link: https://www.econbiz.de/10013537695