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Service quality
Consumer behaviour
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Huan, Tzung-cheng
9
Yeh, Shih-Shuo
4
Chen, Kuan-Ying
2
Ho, Juei-Ling
2
Leong, Man Wai Aliana
2
Peng, Jiamin
2
Xie, Lishan
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Zhuang, Wen-Long
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Chen, Hung-Bin
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Tourism management perspectives : TMP
3
International journal of contemporary hospitality management
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International journal of hospitality management
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Tourism Management Perspectives
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Tourism management : research, policies, practice
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1
Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services
Peng, Jiamin
;
Xie, Lishan
;
Zhou, Lian
;
Huan, Tzung-cheng
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013271605
Saved in:
2
Exploring key factors influencing customer behavioral intention in robot restaurants
Guan, Xinhua
;
Gong, Jinhong
;
Li, Mingjie
;
Huan, Tzung-cheng
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3482-3501
Persistent link: https://www.econbiz.de/10013412914
Saved in:
3
The effect of cuisine creativity on customer emotions
Leong, Man Wai Aliana
;
Yeh, Shih-Shuo
;
Fan, Yu-Lin
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241392
Saved in:
4
Exploring the value co-destruction model for on-line deviant behaviors of hotel customers
Yeh, Shih-Shuo
;
Fotiadis, Anestis K.
;
Chiang, Tai-Ying
; …
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170529
Saved in:
5
Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De
;
Zhuang, Wen-Long
;
Hsu, Shih-Yun
;
Huan, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012128981
Saved in:
6
Smiling for tips? : will restaurant servers’ actions affect customers’ emotional contagion and tipping behavior?
Hsiao, Chih-Hui
;
Chien, Chia-Hsuan
;
Yeh, Shih-Shuo
; …
- In:
Tourism review
77
(
2022
)
3
,
pp. 964-985
Persistent link: https://www.econbiz.de/10013368793
Saved in:
7
Exploring the impact of social media platform image on hotel customers' visit intention
Ho, Juei-Ling
;
Chen, Kuan-Ying
;
Wang, Lan-Hsun
;
Yeh, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4206-4226
Persistent link: https://www.econbiz.de/10013413353
Saved in:
8
Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return
Leong, Man Wai Aliana
;
Chen, Kuan-Ying
;
Chen, Hung-Bin
; …
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014318829
Saved in:
9
Investigating the influence of thriving at work on hotel employees' service performance with the moderating effect of leader-member exchange
Chang, Chen-Chieh
;
Zhuang, Wen-Long
;
Hung, Chien-Wen
; …
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015070781
Saved in:
10
Family-customer happiness and its impact on customer citizenship behavior : a study of parent-child consumption in robot restaurants
Peng, Jiamin
;
Peng, Zizhao
;
Lei, Shaohui
;
Xie, Lishan
- In:
Tourism Management Perspectives
53
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10015077349
Saved in:
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