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Acomparison of human elements and nonhuman elements in private health care settings : customers' perceptions and expectations
Mohd Suki, Norazah; Lian, Jennifer Chiam Chwee; … - In: Journal of hospital marketing & public relations 19 (2009) 2, pp. 113-128
Persistent link: https://www.econbiz.de/10003872573
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Understanding the relationship between perceived quality cues and quality attributes in the purchase of meat in Malaysia
Chamhuri, Norshamliza; Batt, Peter J. - In: Journal of international food & agribusiness marketing … 25 (2013) 3, pp. 187-208
Persistent link: https://www.econbiz.de/10009766705
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Conceptualising consumers’ word-of-mouth behaviour intention : evidence from a university education services in Malaysia
Chang, Hsin Hsin; Jeng, Don Jyh-Fu; Mohamad Rizal Abdul … - In: Service business 7 (2013) 1, pp. 17-35
Persistent link: https://www.econbiz.de/10009728580
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Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei; Amin, Muslim - In: Journal for global business advancement : JGBA 6 (2013) 2, pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
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Customer switching resistance towards internet banking in Malaysia
Lee Hoi Yen; Malarvizhi, Chinnasamy Agamudai Nambhi; … - In: International journal of business information systems : … 21 (2016) 2, pp. 162-177
Persistent link: https://www.econbiz.de/10011520259
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The associations between service quality, corporate image, customer satisfaction, and loyalty : evidence from the Malaysian hotel industry
Cheng Boon Liat; Mansori, Shaheen; Cham Tat Huei - In: Journal of hospitality marketing & management 23 (2014) 3/4, pp. 314-326
Persistent link: https://www.econbiz.de/10010396183
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The girlfriend getaway market : segmenting accommodation and service preferences
Khoo-Lattimore, Catheryn; Prayag, Girish - In: International journal of hospitality management 45 (2015), pp. 99-108
Persistent link: https://www.econbiz.de/10010503884
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Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil; Sajad Rezaei; Wan Khairuzzaman Wan Ismail - In: International journal of business environment : IJBE 6 (2014) 4, pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
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Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia
Rafikul Islam; Selim Ahmed; Dzuljastri Abdul Razak - In: International journal of quality and service sciences 7 (2015) 4, pp. 424-441
Persistent link: https://www.econbiz.de/10011448219
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Islamic bank trust : the roles of religiosity, perceived value and satisfaction
Abror, Abror; Patrisia, Dina; Engriani, Yunita; Idris, Idris - In: Asia Pacific journal of marketing and logistics 34 (2022) 2, pp. 368-384
Persistent link: https://www.econbiz.de/10013163334