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~subject:"Service quality"
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Service quality
Industrie
51,407
Manufacturing industries
37,839
Qualitätsmanagement
16,870
Quality management
15,190
Theorie
6,731
Theory
6,650
Produktivität
5,977
Deutschland
5,857
Productivity
5,706
Produktionsplanung
5,102
USA
4,968
United States
4,269
Innovation
4,132
Germany
4,099
Production planning
4,045
Indien
3,370
Unternehmenserfolg
3,257
Firm performance
3,227
India
3,184
Supply chain
3,019
Lieferkette
3,017
Produktlebenszyklus
2,929
Product life cycle
2,769
China
2,690
Dienstleistungsqualität
2,654
Schätzung
2,292
Estimation
2,262
Technischer Fortschritt
2,181
SME
2,172
KMU
2,171
Großbritannien
2,128
Innovationsmanagement
2,110
Innovation management
2,027
Auslandsinvestition
1,877
Prozessmanagement
1,862
Foreign investment
1,855
Technological change
1,846
Internationaler Wettbewerb
1,799
Product quality
1,794
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Undetermined
1,066
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432
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Article
2,013
Book / Working Paper
641
Journal
7
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1,830
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Graue Literatur
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36
Bibliografie enthalten
33
Bibliography included
33
Case study
31
Fallstudie
31
Konferenzschrift
25
Aufsatzsammlung
23
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18
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361
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Bruhn, Manfred
34
Shahin, Arash
16
Prybutok, Victor R.
12
Rahman, Zillur
11
Talib, Faisal
11
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Antony, Jiju
9
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Gandhi, Surjit Kumar
7
Gupta, Ajay
7
Medeiros, Denise Dumke de
7
Sachdeva, Anish
7
Dwivedi, Yogesh Kumar
6
Melo, Fagner José Coutinho de melo
6
Rust, Roland T.
6
Stauss, Bernd
6
Witell, Lars
6
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chakraborty, Subhajit
5
Chang, Tsang-Chuan
5
Dahlgaard, Jens Jörn
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gremyr, Ida
5
Johnson, Dana M.
5
Kaynak, Hale
5
Knechel, W. Robert
5
Singh, Rajesh K.
5
Tarí, Juan José
5
Vrat, Prem
5
Abbott, Lawrence J.
4
Amorim, Marlene
4
Aobdia, Daniel
4
Awasthi, Anjali
4
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Hochschulrektorenkonferenz
17
IGI Global
7
OECD
4
Springer Fachmedien Wiesbaden
3
Taylor and Francis.
3
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
National Bureau of Economic Research
2
Nomos Verlagsgesellschaft
2
Springer-Verlag GmbH
2
Universität Potsdam
2
Verlag Dr. Kovač
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Erich-Schmidt-Verlag
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
71
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
59
Quality management journal : QMJ
47
Total quality management & business excellence
44
International journal of quality and service sciences
32
International journal of services and operations management
30
International journal of production research
29
Auditing : a journal of practice & theory
23
International journal of hospitality management
21
Beiträge zur Hochschulpolitik
20
Benchmarking : an international journal ; BIJ
19
Journal of health organization and management
19
Health care management review : HCM review
18
Journal of retailing and consumer services
17
The service industries journal
16
Service business
15
Amfiteatru economic : an economic and business research periodical
14
Cogent business & management
14
International journal of business information systems : IJBIS
14
International journal of production economics
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of contemporary hospitality management
13
The accounting review : a publication of the American Accounting Association
13
International journal of services and operations management : IJSOM
12
International journal of services, economics and management
12
Journal of business research : JBR
12
European journal of operational research : EJOR
11
International journal of services and standards
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
Journal of hospitality marketing & management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
SpringerLink / Bücher
9
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ECONIS (ZBW)
2,645
Other ZBW resources
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DFSS in marketing : designing an innovative value co-creation campaign
Potra, Sabina
;
Pugna, Adrian
- In:
International journal of six sigma and competitive …
9
(
2015
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011524923
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2
Continuous improvement planning through sustainability assessment of product-service systems
Negri, Elisa
;
Holgado, Maria
;
Wagner, Dirk
;
Grefrath, …
- In:
International journal of productivity and quality …
18
(
2016
)
2/3
,
pp. 168-190
Persistent link: https://www.econbiz.de/10011582369
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3
Process and dimensional variation analysis of automobile assembly in development phase using Six Sigma DMAIC
Sisodia, Vikas
;
Salunkhe, Sachin
;
Pantawane, Prakash
; …
- In:
International journal of six sigma and competitive …
14
(
2023
)
4
,
pp. 437-467
Persistent link: https://www.econbiz.de/10014428342
Saved in:
4
Antecedents of quality performance in the Philippine micro, small, and medium hospitality sector
Liu, Jen-Ming
;
Borazon, Elaine Q.
;
Santamaria, Jose …
- In:
Asia Pacific business review
27
(
2021
)
4
,
pp. 559-582
Persistent link: https://www.econbiz.de/10012623538
Saved in:
5
The relationship between quality and productivity : a new perspective
Shahin, Arash
- In:
International journal of productivity and quality …
3
(
2008
)
2
,
pp. 206-222
Persistent link: https://www.econbiz.de/10003667082
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6
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter
;
Witell, Lars
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003943604
Saved in:
7
Infrastructure and core quality practices in Indian manufacturing organizations : scale development and validation
Patyal, Vishal Singh
;
Koilakuntla, Maddulety
- In:
Journal of advances in management research : JAMR
12
(
2015
)
2
,
pp. 141-175
Persistent link: https://www.econbiz.de/10011429376
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8
Comparison of quality management for externally sourced business services
Holschbach, Elmar
- In:
International journal of quality & reliability management
30
(
2013
)
5
,
pp. 530-570
Persistent link: https://www.econbiz.de/10009763311
Saved in:
9
The impact of quality certifications on the quality management practices of manufacturing firms in Nagpur Region
Sangode, Pallawi B.
- In:
The IUP journal of operations management : IJOM
15
(
2016
)
2
,
pp. 25-33
Persistent link: https://www.econbiz.de/10011539256
Saved in:
10
Customer satisfaction, product quality and performance of companies
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Národohospodářský obzor : časopis věnovaný …
14
(
2014
)
4
,
pp. 329-344
Persistent link: https://www.econbiz.de/10010471209
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