//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Parental influence on the purc...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Consumer behaviour
83,528
Konsumentenverhalten
80,406
Children
18,801
Kinder
17,846
Theorie
10,896
Theory
10,840
Motivation
10,080
Relationship marketing
9,175
Beziehungsmarketing
9,111
Brand management
7,780
Markenführung
7,679
Hong Kong
7,453
USA
7,393
United States
6,972
Brand image
6,854
Markenimage
6,779
Hongkong
6,584
Customer satisfaction
5,853
Kundenzufriedenheit
5,661
Online retailing
5,661
Online-Handel
5,658
Deutschland
5,560
Germany
5,224
Social Web
5,042
Social web
5,042
Online-Marketing
4,646
Internet marketing
4,640
Dienstleistungsqualität
4,494
China
4,456
Brand
4,397
Markenartikel
4,377
Experiment
4,313
Health
4,237
Einzelhandel
4,220
Retail trade
4,213
Gesundheit
4,201
Werbewirkung
3,786
Advertising effects
3,761
Electronic Commerce
3,688
more ...
less ...
Online availability
All
Undetermined
2,466
Free
746
Type of publication
All
Article
4,015
Book / Working Paper
539
Type of publication (narrower categories)
All
Article in journal
3,856
Aufsatz in Zeitschrift
3,856
Aufsatz im Buch
97
Book section
97
Graue Literatur
80
Non-commercial literature
80
Hochschulschrift
69
Arbeitspapier
63
Working Paper
63
Thesis
50
research-article
48
Conference paper
31
Konferenzbeitrag
31
Collection of articles of several authors
13
Sammelwerk
13
Bibliografie enthalten
9
Bibliography included
9
Collection of articles written by one author
6
Sammlung
6
conceptual-paper
6
Aufsatzsammlung
4
Case study
4
Fallstudie
4
Konferenzschrift
4
Reprint
2
case-report
2
viewpoint
2
Amtsdruckschrift
1
Conference proceedings
1
Government document
1
Handbook
1
Handbuch
1
Mikroform
1
back-matter
1
technical-paper
1
more ...
less ...
Language
All
English
4,474
German
77
Finnish
1
French
1
Spanish
1
Swedish
1
Author
All
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Gursoy, Dogan
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Liu, Chih-Hsing
8
Lu, Lu
8
Sparks, Beverley
8
Wirtz, Jochen
8
Wu, Luorong
8
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
more ...
less ...
Institution
All
National Bureau of Economic Research
3
OECD
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Centre for Educational Research and Innovation
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
Weltbank
1
World Bank
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
231
International journal of hospitality management
214
Journal of business research : JBR
120
The journal of services marketing
108
Journal of hospitality marketing & management
79
International journal of contemporary hospitality management
77
Journal of travel and tourism marketing
68
Services marketing quarterly
66
The service industries journal
64
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Service business
38
Journal of service management
34
Tourism management : research, policies, practice
34
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
30
The international journal of bank marketing : IJBM
29
Journal of air transport management
28
Journal of service research
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
26
Journal of Services Marketing
24
Journal of hospitality and tourism insights
24
Total quality management & business excellence
24
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
International journal of quality & reliability management
22
Journal of the Academy of Marketing Science
22
International journal of services and operations management : IJSOM
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of internet commerce
20
Journal of service theory and practice
20
Managing service quality : MSQ ; an international journal
20
more ...
less ...
Source
All
ECONIS (ZBW)
4,494
Other ZBW resources
60
Showing
1
-
10
of
4,554
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Consumer e-shopping acceptance : antecedents in a technology acceptance model
Ha, Sejin
;
Stoel, Leslie
- In:
Journal of business research : JBR
62
(
2009
)
5
,
pp. 565-571
Persistent link: https://www.econbiz.de/10003846911
Saved in:
2
Does formality matter? : effects of employee
clothing
formality on consumers' service quality expectations and store image perceptions
Yan, Ruoh-nan
;
Yurchisin, Jennifer
;
Watchravesringkan, …
- In:
International journal of retail & distribution management
39
(
2011
)
5
,
pp. 346-362
Persistent link: https://www.econbiz.de/10009155492
Saved in:
3
Store format choice and relationship quality in apparel retail : a study of young and early-middle aged shoppers in New Delhi region
Triparthi, Gaurav
;
Dave, Kartik
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 479-487
Persistent link: https://www.econbiz.de/10009768988
Saved in:
4
Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar
;
Shekhar, B.Raja
- In:
Journal of management research
3
(
2011
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
Saved in:
5
Female customers' expectation of the service offering and their perception of the service quality in an emerging
clothing
market
Erasmus, Alet C.
;
Grabowski, Andrea
- In:
International journal of consumer studies
37
(
2013
)
1
,
pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
Saved in:
6
The effect of 3D product quality (3D-Q) on perceived risk and purchase intentions : the case of apparel online retailers
Algharabat, Read S.
;
Shatnawi, Tamather
- In:
International journal of electronic business
11
(
2014
)
3
,
pp. 256-273
Persistent link: https://www.econbiz.de/10010475727
Saved in:
7
The store-as-a-brand strategy : the effect of store environment on customer responses
Kumar, Archana
;
Kim, Youn-kyung
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 685-695
Persistent link: https://www.econbiz.de/10010407241
Saved in:
8
An empirical study on apparel retail store choice : importance-performance analysis
Shukla, Vishal
;
Pathak, Vivek Kumar
- In:
Reinventing management strategies : the design for …
,
(pp. 90-98)
.
2014
Persistent link: https://www.econbiz.de/10010436509
Saved in:
9
An investigation of antedecents and consequences of consumers' attitudes towards an apparel website
Lee, Zui Chih
;
Hodges, Nancy
;
Watchravesringkan, Kittichai
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 138-157
Persistent link: https://www.econbiz.de/10011586451
Saved in:
10
Mobile commerce website success : antecedents of consumer satisfaction and purchase intention
Chi, Ting
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 189-215
Persistent link: https://www.econbiz.de/10011987455
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->