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Market-creating service innova...
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Services
Innovation
17
Innovation management
13
Innovationsmanagement
13
Taiwan
11
Dienstleistung
9
Beziehungsmarketing
8
Relationship marketing
8
Dienstleistungssektor
7
Service industry
7
Customer integration
6
Kundenintegration
6
Service innovation
6
Dienstleistungsqualität
5
E-commerce
5
Electronic Commerce
5
Firm performance
5
Service quality
5
Unternehmenserfolg
5
Consumer behaviour
4
Customer satisfaction
4
Information technology
4
Informationstechnik
4
Inter-firm cooperation
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Marketing management
4
Marketingmanagement
4
Unternehmenskooperation
4
Internet marketing
3
Online retailing
3
Online-Handel
3
Online-Marketing
3
Travel agency
3
Co-creation dynamics
2
Dienstleistungsinnovation
2
Dynamic capabilities
2
Dynamische Kompetenzen
2
High technology
2
Hochtechnologie
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English
9
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Chen, Ja-Shen
4
Chen, Ja-shen
4
Tsou, Hung Tai
3
Chou, Cindy Yunhsin
2
Kerr, Don
2
Ang, Chinhui
1
Cheng, Colin C.
1
Ching, Russell K. H.
1
Huang, Astrid Ya-hui
1
Huang, Chio-Lun
1
Krumwiede, Dennis
1
Liu, Yu-Ping
1
Sung, Yu Chieh
1
Tsang, Seng-su
1
Wang, Ming-Chao
1
Weng, Hua-Hung Robin
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The service industries journal
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of contemporary hospitality management
1
Journal of engineering and technology management : JET-M
1
Journal of service research : JSR
1
Review of managerial science : RMS
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
9
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1
The role of service innovation in the market orientation : new service performance linkage
Cheng, Colin C.
;
Krumwiede, Dennis
- In:
Technovation : the international journal of …
32
(
2012
)
7/8
,
pp. 487-497
Persistent link: https://www.econbiz.de/10009659360
Saved in:
2
Co-production and its effects on service innovation
Chen, Ja-shen
;
Tsou, Hung Tai
;
Ching, Russell K. H.
- In:
Industrial marketing management : the international …
40
(
2011
)
8
,
pp. 1331-1346
Persistent link: https://www.econbiz.de/10009410650
Saved in:
3
Co-production of service innovations through dynamic capability enhancement
Chen, Ja-shen
;
Kerr, Don
;
Tsang, Seng-su
;
Sung, Yu Chieh
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 96-114
Persistent link: https://www.econbiz.de/10010491802
Saved in:
4
Performance effects of IT capability, service process innovation, and the mediating role of customer service
Chen, Ja-shen
;
Tsou, Hung Tai
- In:
Journal of engineering and technology management : JET-M
29
(
2012
)
1
,
pp. 71-94
Persistent link: https://www.econbiz.de/10009565813
Saved in:
5
Service delivery innovation : antecedents and impact on firm performance
Chen, Ja-shen
;
Tsou, Hung Tai
;
Huang, Astrid Ya-hui
- In:
Journal of service research : JSR
12
(
2009/10
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10003878836
Saved in:
6
Inter-firm relational resources in cloud service adoption and their effect on service innovation
Chou, Cindy Yunhsin
;
Chen, Ja-Shen
;
Liu, Yu-Ping
- In:
The service industries journal
37
(
2017
)
3/4
,
pp. 256-276
Persistent link: https://www.econbiz.de/10011863162
Saved in:
7
A multilevel analysis of customer engagement, its antecedents, and the effects on service innovation
Chen, Ja-Shen
;
Weng, Hua-Hung Robin
;
Huang, Chio-Lun
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 410-428
Persistent link: https://www.econbiz.de/10011854070
Saved in:
8
Business co-creation for service innovation in the hospitality and tourism industry
Chen, Ja-Shen
;
Kerr, Don
;
Chou, Cindy Yunhsin
;
Ang, Chinhui
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1522-1540
Persistent link: https://www.econbiz.de/10011732172
Saved in:
9
Driving coopetition strategy to service innovation : the moderating role of coopetition recognition
Wang, Ming-Chao
;
Chen, Ja-Shen
- In:
Review of managerial science : RMS
16
(
2022
)
5
,
pp. 1471-1501
Persistent link: https://www.econbiz.de/10013457768
Saved in:
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