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While monetary rewards have been widely used by online platforms to motivate user-generated content (UGC) contributions, users may not demonstrate the expected behaviors. Unintended consequences, exemplified by unchanged or reduced UGC contributions, may occur. Through two natural experiments,...
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results highlight the importance of incentives that specifically consider coverage quality as well as targeted incentives to … increase coverage quantity. My study contributes to our understanding of the role of incentives in the effectiveness of social …
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