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values in e-commerce platforms and rating web sites. By means of a field experiment that exogenously manipulates prior …
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Soziale Interaktionen haben einen wesentlichen Einfluss auf die von Konsumenten präferierten Marken, ihre Kaufentscheidungen, auf die empfundenen Emotionen während des Kaufprozesses sowie zukünftige Konsumabsichten. Gleichwohl beschränken sich diese Interaktionen nicht nur auf die reale...
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Firms commonly undertake philanthropic campaigns as a means of attracting and retaining customers. Such campaigns often take the form of charity-linked promotions, whereby a firm donates a specific amount to a charitable cause when a customer takes up the promotion through a related purchase. We...
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effectiveness of social nudges, we conducted a randomized field experiment (N=1,526,574) on a video-sharing social network platform … productivity benefits of receiving a social nudge can last five days. Furthermore, leveraging another experiment where treatment … social nudges in a second experiment. Our findings highlight the value of leveraging co-user influence for online platforms …
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