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Role of community trust in driving brand loyalty in large online B2B communities
Sethi, Amit Rakesh; Dash, Satyabhusan; Mishra, Abhishek; … - In: The journal of business & industrial marketing 39 (2024) 2, pp. 256-272
Persistent link: https://www.econbiz.de/10014473031
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Unfriending on Facebook : factors affecting online relationship termination in social networks and its impact on business
Sibona, Christopher; Walczak, Steven - In: International journal of business environment : IJBE 6 (2014) 2, pp. 199-221
Persistent link: https://www.econbiz.de/10010390817
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Trust and belonging in individual and organizational relationships
Allen, Kelly-Ann; Svendsen, Gert Tinggaard; Syed Marwan … - In: Strategic corporate communication in the digital age, (pp. 19-31). 2021
Persistent link: https://www.econbiz.de/10012491026
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Trust and distrust in buyer-supplier relationships : an exploratory experimental study
Chen, Jie; Lewis, Michael - In: International journal of operations & production management 44 (2024) 2, pp. 515-537
Persistent link: https://www.econbiz.de/10014468371
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The role of relationships in initiating the internationalisation process in B2B markets
Deszczyński, Bartosz; Fonfara, Krzysztof; Dymitrowski, Adam - In: Entrepreneurial business and economics review : EBER 5 (2017) 4, pp. 91-109
Persistent link: https://www.econbiz.de/10011806129
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Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred; Schnebelen, Stefanie; Schäfer, Daniela B. - In: Industrial marketing management : the international … 43 (2014) 1, pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
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Managing customer relationships in the emerging markets : guanxi as a driver of Chinese customer loyalty
Lee, Liane W. Y.; Tang, Yiming; Yip, Leslie S. C.; … - In: Journal of business research : JBR 86 (2018), pp. 356-365
Persistent link: https://www.econbiz.de/10011855359
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Attachment styles and customers' long-term relationships in a service context
Frydman, Smadar; Moliner Tena, Miguel Angel - In: International journal of consumer studies 47 (2023) 1, pp. 267-284
Persistent link: https://www.econbiz.de/10014248860
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Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh; Pinto, Diego Costa; Cruz-Jesus, Frederico; … - In: Journal of business research : JBR 151 (2022), pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
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The price of good friendships : examining the roles of relationship norms and perceived controllability in service failure encounters
Li, Zongchao; Tao, Weiting; Wu, Linwan - In: International journal of business communication : IJBC … 60 (2023) 1, pp. 105-129
Persistent link: https://www.econbiz.de/10014228978