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Virtual atmospherics : a new key to patient satisfaction
Clark, W. Randy - In: Journal of hospital marketing & public relations 20 (2010) 1, pp. 56-65
Persistent link: https://www.econbiz.de/10003962389
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Patient satisfaction scores and their relationship to hospital website quality measures
Ford, Eric W.; Huerta, Timothy R.; Diana, Mark L.; … - In: Health marketing quarterly 30 (2013) 4, pp. 334-348
Persistent link: https://www.econbiz.de/10010244736
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Patient data as medical facts : social media practices as a foundation for medical knowledge creation
Kallinikos, Jannis; Tempini, Niccolò - In: Information systems research : ISR 25 (2014) 4, pp. 817-833
Persistent link: https://www.econbiz.de/10010474904
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Value co-creation in online healthcare communities : the impact of patients' reference frames on cure and care
Van Oerle, Sarah; Lievens, Annouk; Mahr, Dominik - In: Psychology & marketing 35 (2018) 9, pp. 629-639
Persistent link: https://www.econbiz.de/10011970122
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Correlation between attributes concerning social media marketing and private healthcare sector
Sharma, Vaishali; Gupta, Mahima - In: Manthan : journal of commerce and management 6 (2019) 1, pp. 1-15
Persistent link: https://www.econbiz.de/10012139469
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Social media : how hospital Facebook activity may influence patient satisfaction
Richter, Jason P.; Kazley, Abby Swanson - In: Health marketing quarterly 37 (2020) 1, pp. 1-9
Persistent link: https://www.econbiz.de/10012200165
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Investigating healthcare brand communities : the impact of online hospital reviews
Church, E. Mitchell; Chakraborty, Subhajit - In: Health marketing quarterly 35 (2018) 2, pp. 120-133
Persistent link: https://www.econbiz.de/10011979329
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A bitter pill to swallow? : the consequences of patient evaluation in online health question-and-answer platforms
Chen, Chen; Walker, Dylan - In: Information systems research : ISR 34 (2023) 3, pp. 867-889
Persistent link: https://www.econbiz.de/10014383681
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PatientsLikeMe : An Online Community of Patients
Gupta, Sunil; Riis, Jason - 2014
PatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other … patients like them, and learn from each other. The company was founded by Jamie and Ben Heywood when their 29-year-old brother … over 80,000 patients discuss 19 diseases. In December 2010, PLM is discussing its planned launch of a General Platform that …
Persistent link: https://www.econbiz.de/10014172399
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TripAdvisor of healthcare : opportunities for value creation through patient feedback platforms
Bez, Sea Matilda; Georgescu, Irène; Farazi, Mohammad Saleh - In: Technovation : the international journal of … 121 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014478199