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Social web
Relationship marketing
26,201
Beziehungsmarketing
25,527
Qualitätsmanagement
16,856
Quality management
15,176
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9,177
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9,142
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2,082
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1,964
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1,941
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1,925
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1,908
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1,904
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1,895
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1,820
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1,819
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1,819
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1,777
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1,606
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1,589
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1,496
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1,480
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1,479
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1,469
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1,432
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Harrigan, Paul
13
Agnihotri, Raj
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Hollebeek, Linda D.
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Loureiro, Sandra Maria Correia
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Itani, Omar S.
9
Ahuja, Vandana
8
Hajli, Nick
7
Ozuem, Wilson
7
Alavi, Shirin
6
Alt, Rainer
6
Dholakia, Utpal M.
6
Kamboj, Shampy
6
Möhlenbruch, Dirk
6
Rahman, Zillur
6
Rather, Raouf Ahmad
6
Rita, Paulo
6
Theobald, Elke
6
Veloutsou, Cleopatra
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Bernoff, Josh
5
Carlson, Jamie
5
De Meyer, Bernard
5
Dwivedi, Yogesh Kumar
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Dölling, Steffen
5
Fernandes, Teresa
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Haenlein, Michael
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Karjaluoto, Heikki
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Kumar, Vikas
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Luoma-aho, Vilma
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Ritschel, Falk
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Sohail, M. Sadiq
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AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
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Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
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Fraunhofer-Institut für Arbeitswirtschaft und Organisation
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Galileo Press
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Helmut-Schmidt-Universität
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IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
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Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
Internationale und Interdisziplinäre Jahrestagung des Forschungsnetzwerks Europäische Kulturen in der Wirtschaftskommunikation <19., 2019, Wien>
1
Springer-Verlag GmbH
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Steria Mummert Consulting AG
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
Wissenschaftliche Konferenz Eventforschung <3, 2011, Chemnitz>
1
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Journal of business research : JBR
93
Journal of retailing and consumer services
64
International journal of internet marketing and advertising : IJIMA
37
Industrial marketing management : the international journal for industrial and high-tech firms
36
The journal of product & brand management
32
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
28
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
26
Journal of strategic marketing
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
The journal of brand management : an international journal
23
International journal of electronic marketing and retailing : IJEMR
20
Marketing intelligence & planning
20
Business horizons
19
Technological forecasting & social change : an international journal
18
International journal of business information systems : IJBIS
17
Journal of internet commerce
17
Journal of promotion management : innovations in planning and applied research
17
The journal of services marketing
16
Journal of marketing communications
15
Journal of service management
15
International journal of electronic customer relationship management : IJECRM
14
Journal of marketing
14
Asia Pacific journal of marketing and logistics
13
Journal of marketing management : JMM ; journal of the Academy of Marketing
13
Journal of the Academy of Marketing Science
13
Cogent business & management
12
International journal of e-business research : an official publication of the Information Resources Management Association
12
Journal of hospitality marketing & management
12
Psychology & marketing
12
Tourism management : research, policies, practice
12
International journal of hospitality management
11
International journal of technology marketing : IJTMkt
11
Journal of electronic commerce research : JECR
11
The journal of business & industrial marketing
11
Electronic commerce research
10
International journal of electronic commerce : IJEC
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of customer behaviour
10
Journal of global marketing
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SpringerLink / Bücher
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ECONIS (ZBW)
2,081
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1
Improving the speed and ease of open data use through metadata, interaction mechanisms, and quality indicators
Zuiderwijk, Anneke
;
Janssen, Marijn
;
Susha, Iryna
- In:
Journal of organizational computing and electronic commerce
26
(
2016
)
1/2
,
pp. 116-146
Persistent link: https://www.econbiz.de/10011490426
Saved in:
2
Understanding the formation process of negative customer engagement behaviours : a quantitative and qualitative interpretation
Zang, Luning
;
Liu, Yuying
;
Sun, Xiaojing
;
Wen, Decheng
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 170-201
Persistent link: https://www.econbiz.de/10014513347
Saved in:
3
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
4
Angry customers, e-world-of-mouth and incentives for quality provision
Heyes, Anthony
;
Kapur, Sandeep
- In:
Journal of economic behavior & organization : JEBO
84
(
2012
)
3
,
pp. 813-828
Persistent link: https://www.econbiz.de/10009703165
Saved in:
5
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
6
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
7
Quality dimensions in online communities influence purchase intentions
Wang, Chung-Yu
;
Lee, Hsiao-Ching
;
Wu, Li wei
;
Liu, …
- In:
Management decision : MD
55
(
2017
)
9
,
pp. 1984-1998
Persistent link: https://www.econbiz.de/10011779017
Saved in:
8
Konzeption eines Business Intelligence Systems zur Stimmungsanalyse in Web 2.0 Applikationen
Bretschneider, Uwe
;
Peters, Ralf
-
2013
Persistent link: https://www.econbiz.de/10010247829
Saved in:
9
Towards a conceptualization of data and information quality in social information systems
Tilly, Roman
;
Posegga, Oliver
;
Fischbach, Kai
;
Schoder, …
- In:
Business & information systems engineering : BISE ; the …
59
(
2017
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10011719700
Saved in:
10
Information quality in social information systems
Tilly, Roman
-
2017
Persistent link: https://www.econbiz.de/10011731077
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