//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Social web"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Relationship between online re...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Social web
Experiment
43,985
Electronic Commerce
23,292
E-commerce
20,903
Theorie
13,846
Theory
13,728
Online-Handel
11,318
Online retailing
11,273
Konsumentenverhalten
11,115
Consumer behaviour
11,099
Spieltheorie
6,676
Game theory
6,535
Internet
5,441
Corporate reputation
5,016
Firmenimage
4,933
USA
3,973
Deutschland
3,928
United States
3,869
Germany
3,705
experiment
3,570
Beziehungsmarketing
3,362
Relationship marketing
3,351
Online-Marketing
3,327
Internet marketing
3,264
Social Web
3,056
Vertrauen
3,004
Confidence
2,960
Verhaltensökonomik
2,731
Behavioral economics
2,707
Public goods
2,548
Öffentliche Güter
2,521
Feldforschung
2,437
Field research
2,433
Entscheidung
2,399
Decision
2,374
Kundenzufriedenheit
2,374
Customer satisfaction
2,373
Digitalisierung
2,171
Einzelhandel
2,161
Dienstleistungsqualität
2,158
more ...
less ...
Online availability
All
Undetermined
1,443
Free
670
Type of publication
All
Article
2,226
Book / Working Paper
826
Journal
2
Type of publication (narrower categories)
All
Article in journal
1,961
Aufsatz in Zeitschrift
1,961
Aufsatz im Buch
259
Book section
259
Graue Literatur
172
Non-commercial literature
172
Arbeitspapier
125
Working Paper
125
Collection of articles of several authors
61
Hochschulschrift
61
Sammelwerk
61
Aufsatzsammlung
56
Case study
32
Fallstudie
32
Thesis
32
Conference paper
29
Konferenzbeitrag
29
Konferenzschrift
21
Ratgeber
18
Guidebook
17
Conference proceedings
11
Collection of articles written by one author
9
Lehrbuch
9
Sammlung
9
Textbook
8
Handbook
6
Handbuch
6
Glossar enthalten
4
Glossary included
4
Forschungsbericht
3
Mehrbändiges Werk
3
Multi-volume publication
3
Bibliografie
2
Advisory report
1
Amtliche Publikation
1
Amtsdruckschrift
1
Bibliografie enthalten
1
Bibliography included
1
Catalog of products and producers
1
Einführung
1
more ...
less ...
Language
All
English
2,839
German
211
French
4
Polish
4
Spanish
3
Russian
1
Author
All
Law, Chun Hung Roberts
14
Schaarschmidt, Mario
11
Dwivedi, Yogesh Kumar
10
Hajli, Nick
10
Qiu, Liangfei
10
Turban, Efraim
9
Heinemann, Gerrit
8
Martínez-López, Francisco J.
8
Dennis, Charles
7
Kollmann, Tobias
7
Stephen, Andrew T.
7
Viswanathan, Siva
7
Akram, Umair
6
Dennis, Alan
6
Hong, Yili
6
Liang, Sai
6
Oestreicher-Singer, Gal
6
Rui, Huaxia
6
Tan, Yong
6
Theobald, Elke
6
Walsh, Gianfranco
6
Whinston, Andrew B.
6
Balakrishnan, Janarthanan
5
Bapna, Ravi
5
Emrich, Oliver
5
Fletcher, Amelia
5
Harris, Lisa
5
Holland, Heinrich
5
Istanbulluoglu, Doga
5
Ivens, Stefan
5
Kumar, Subodha
5
Lee, Jung Wan
5
Martinez, Luis F.
5
Quach, Sara
5
Thaichon, Park
5
Yang, Xueping
5
Ye, Qiang
5
Agnihotri, Durgesh
4
Ahnert, Toni
4
Ahuja, Vandana
4
more ...
less ...
Institution
All
IGI Global
16
Springer Fachmedien Wiesbaden
12
Springer Gabler <Firma>
3
Bund-Verlag
2
Bundesverband Digitale Wirtschaft
2
Dgroup
2
National Bureau of Economic Research
2
Organisation for Economic Co-operation and Development
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
Steria Mummert Consulting AG
2
Technische Universität Dresden
2
Universität Mannheim
2
Bank für Internationalen Zahlungsausgleich / Währungs- und Wirtschaftsabteilung
1
Carl Heymanns Verlag
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
ENTER 2023 eTourism Conference <30., 2023, Johannesburg>
1
ENTER <22., 2015, Lugano>
1
Edition Virgines e.K.
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
Fachhochschulbibliothek Münster
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Friedrich-Schiller-Universität Jena
1
Fritz Knapp Verlag
1
Galileo Press
1
Handelshochschule Leipzig
1
Hochschule für Angewandte Wissenschaften Hamburg / Projektteam LinkFisch
1
ICEC <15, 2013, Turku>
1
Institut de Recherche Juridique - André Tunc
1
Institut de recherche juridique-André Tunc / Journées <2016, Paris>
1
International Association for the Study of Insurance Economics
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
International Scientific-Practical Conference <2021, Online>
1
International Scientific-Practical Conference <2022, Online>
1
International Week Internet Communication Management <6., Kattowitz>
1
Katolicki Uniwersytet Lubelski / Katedra Mikrostruktur Społecznych i Współczesnych Teorii Socjologicznych
1
MCETECH <5, 2011, Les Diablerets>
1
MIT Sloan Management Review <Firma>
1
Monopolkommission
1
more ...
less ...
Published in...
All
Journal of business research : JBR
73
Journal of retailing and consumer services
61
Journal of management information systems : JMIS
44
Information systems research : ISR
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
37
Electronic commerce research
32
Technological forecasting & social change : an international journal
31
SpringerLink / Bücher
28
International journal of hospitality management
27
International journal of business information systems : IJBIS
25
International journal of electronic commerce : IJEC
25
International journal of internet marketing and advertising : IJIMA
25
Management science : journal of the Institute for Operations Research and the Management Sciences
25
International journal of electronic marketing and retailing : IJEMR
24
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
24
Journal of internet commerce
23
Journal of electronic commerce research : JECR
20
Springer eBook Collection
18
Electronic markets : EM ; the international journal of electronic commerce and business media
17
International journal of networking and virtual organisations : IJNVO
17
Journal of marketing
17
International journal of contemporary hospitality management
16
Management information systems : mis quarterly
16
Tourism management : research, policies, practice
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
Industrial marketing management : the international journal for industrial and high-tech firms
14
Journal of open innovation : technology, market, and complexity
14
Journal of travel and tourism marketing
14
Electronic commerce research and applications
13
CESifo working papers
12
Internet policy review : journal on internet regulation
12
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
12
Business horizons
11
Corporate communications : an international journal
11
Corporate reputation review : an international journal
11
International journal of e-business research : an official publication of the Information Resources Management Association
11
International journal of electronic business
11
International journal of technology marketing : IJTMkt
11
Journal of the Academy of Marketing Science
11
MIS quarterly
11
more ...
less ...
Source
All
ECONIS (ZBW)
3,054
Showing
1
-
10
of
3,054
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A "Triple A" typology of responding to negative consumer-generated online reviews
Sparks, Beverley
;
Bradley, Graham L.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
6
,
pp. 719-745
Persistent link: https://www.econbiz.de/10011736938
Saved in:
2
Juxtaposing impacts of social media interaction experiences on e-commerce reputation
Li, Xichen
;
Liao, Qinyu
;
Luo, Xin
;
Wang, Yaoyu
- In:
Journal of electronic commerce research : JECR
21
(
2020
)
2
,
pp. 75-95
Persistent link: https://www.econbiz.de/10012295991
Saved in:
3
In stars we trust : a note on reputation portability between digital platforms
Hesse, Maik
;
Teubner, Timm
;
Adam, Marc Thomas Philipp
- In:
Business & information systems engineering
64
(
2022
)
3
,
pp. 349-358
Persistent link: https://www.econbiz.de/10013350730
Saved in:
4
Responding to online complaints in webcare by public organizations : the impact on continuance intention and reputation
Jacobs, Sandra
;
Liebrecht, Christine
- In:
Journal of communication management
27
(
2023
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10014288355
Saved in:
5
Online consumer complaints about Southeast Asian luxury hotels
Memarzadeh, Faranak
;
Chang, Hyo Jung
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 76-98
Persistent link: https://www.econbiz.de/10010526374
Saved in:
6
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
Saved in:
7
The stress of anonymous online reviews: a conceptual model and research agenda
Bradley, Graham L.
;
Sparks, Beverley
;
Weber, Karin
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 739-755
Persistent link: https://www.econbiz.de/10011405107
Saved in:
8
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
9
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa
;
Fernandes, Filipa
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
Saved in:
10
Timeliness, transparency, and trust : a framework for managing online customer complaints
Stevens, Jennifer L.
;
Spaid, Brian I.
;
Breazeale, Michael
; …
- In:
Business horizons
61
(
2018
)
3
,
pp. 375-384
Persistent link: https://www.econbiz.de/10011866294
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->