//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Social web"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer satisfaction, loyalty...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Social web
Consumer behaviour
83,648
Konsumentenverhalten
81,198
Unternehmenserfolg
50,236
Firm performance
49,489
Relationship marketing
26,376
Beziehungsmarketing
25,701
Bibliometrics
20,483
Bibliometrie
20,365
Customer satisfaction
15,535
Theorie
14,660
Theory
14,439
Kundenzufriedenheit
13,952
USA
10,199
United States
9,801
Service quality
9,288
Deutschland
9,280
Dienstleistungsqualität
9,060
Germany
8,706
Brand management
8,679
Markenführung
8,627
Brand image
7,420
Markenimage
7,363
Social Web
7,280
Innovation
7,224
Online-Handel
6,513
Online retailing
6,496
Online-Marketing
6,205
Internet marketing
6,186
KMU
6,118
Corporate governance
6,099
SME
6,098
Corporate Governance
6,038
China
5,618
Electronic Commerce
5,373
Corporate social responsibility
5,180
E-commerce
5,180
Marketingmanagement
5,157
Unternehmensgründung
5,148
Marketing management
5,131
more ...
less ...
Online availability
All
Undetermined
3,982
Free
1,256
Type of publication
All
Article
6,049
Book / Working Paper
1,227
Type of publication (narrower categories)
All
Article in journal
5,461
Aufsatz in Zeitschrift
5,461
Aufsatz im Buch
587
Book section
587
Graue Literatur
178
Non-commercial literature
178
Arbeitspapier
132
Working Paper
132
Hochschulschrift
127
Collection of articles of several authors
80
Sammelwerk
80
Thesis
67
Aufsatzsammlung
66
Case study
58
Fallstudie
58
Conference paper
57
Konferenzbeitrag
57
Konferenzschrift
25
Ratgeber
25
Guidebook
24
Collection of articles written by one author
17
Sammlung
17
Lehrbuch
9
Conference proceedings
6
Textbook
4
Festschrift
3
Reprint
2
Amtsdruckschrift
1
Catalog of products and producers
1
Forschungsbericht
1
Government document
1
Handbook
1
Handbuch
1
Mehrbändiges Werk
1
Mikroform
1
Multi-volume publication
1
Produkt- und Herstellerübersicht
1
Statistics
1
Statistik
1
Systematic review
1
more ...
less ...
Language
All
English
6,938
German
342
French
1
Polish
1
Author
All
Dwivedi, Yogesh Kumar
21
Law, Chun Hung Roberts
21
Filieri, Raffaele
19
Loureiro, Sandra Maria Correia
18
Hajli, Nick
16
Flavián Blanco, Carlos
15
Harrigan, Paul
15
Hollebeek, Linda D.
15
Martínez-López, Francisco J.
15
Ozuem, Wilson
14
Rita, Paulo
14
Agnihotri, Raj
13
Stephen, Andrew T.
13
Seo, Yuri
12
Tan, Yong
12
Veloutsou, Cleopatra
12
Bigné Alcañiz, J. Enrique
11
Casaló, Luis V.
11
Füller, Johann
11
Gázquez-Abad, Juan Carlos
11
Ranfagni, Silvia
11
Schweidel, David A.
11
Thaichon, Park
11
Vrontis, Demetris
11
Akram, Umair
10
Hennig-Thurau, Thorsten
10
Itani, Omar S.
10
Rana, Nripendra P.
10
Schivinski, Bruno
10
Ahuja, Vandana
9
Bilgihan, Anil
9
Choi, Yung Kyun
9
Gu, Bin
9
Kim, Juran
9
Liang, Sai
9
Moe, Wendy W.
9
Rather, Raouf Ahmad
9
Skiera, Bernd
9
Usman, Osly
9
Wallace, Elaine
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
16
IGI Global
11
National Bureau of Economic Research
4
American Marketing Association
3
Friedrich-Schiller-Universität Jena
3
De Gruyter Oldenbourg
2
Edward Elgar Publishing
2
Fachhochschule Reutlingen / European School of Business
2
Information Resources Management Association
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
Technische Universität Braunschweig
2
Universität Mannheim
2
Verlag Dr. Kovač
2
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
Academy of Marketing
1
BITKOM Servicegesellschaft
1
Books on Demand GmbH <Norderstedt>
1
Center of Market Oriented Product and Production Management
1
Deutsches Forschungsinst. f. öffentl. Verwaltung Speyer
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Eberhard Karls Universität Tübingen
1
Erasmus Research Institute of Management
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
Fachhochschule Salzburg / Studiengang Betriebswirtschaft
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Fritz Knapp Verlag
1
Galileo Press
1
GfK Belgium <Körperschaft>
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Handelshochschule Leipzig
1
Haufe-Lexware GmbH & Co. KG
1
Helmut-Schmidt-Universität
1
ICORIA <16., 2017, Gent>
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
more ...
less ...
Published in...
All
Journal of business research : JBR
287
Journal of retailing and consumer services
196
International journal of internet marketing and advertising : IJIMA
124
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
110
Technological forecasting & social change : an international journal
92
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
87
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
85
Journal of marketing communications
66
International journal of hospitality management
64
The journal of product & brand management
62
Journal of promotion management : innovations in planning and applied research
61
Psychology & marketing
60
International journal of advertising : the review of marketing communications
58
Journal of internet commerce
58
Information systems research : ISR
56
International journal of electronic marketing and retailing : IJEMR
56
Industrial marketing management : the international journal for industrial and high-tech firms
51
Tourism management : research, policies, practice
51
Journal of electronic commerce research : JECR
48
Electronic commerce research
47
International journal of business information systems : IJBIS
47
Journal of management information systems : JMIS
47
Journal of travel and tourism marketing
46
The journal of brand management : an international journal
45
Journal of marketing
44
Journal of marketing management : MM
44
International journal of consumer studies
43
Journal of strategic marketing
42
Marketing intelligence & planning
42
Business horizons
41
Cogent business & management
41
International journal of technology marketing : IJTMkt
41
Journal of marketing management : JMM ; journal of the Academy of Marketing
41
Journal of hospitality marketing & management
37
International journal of contemporary hospitality management
34
International journal of electronic commerce : IJEC
34
Management science : journal of the Institute for Operations Research and the Management Sciences
34
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
34
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
32
SpringerLink / Bücher
32
more ...
less ...
Source
All
ECONIS (ZBW)
7,276
Showing
1
-
10
of
7,276
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer engagement in social media : a framework and meta-analysis
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
6
,
pp. 1211-1228
Persistent link: https://www.econbiz.de/10012386915
Saved in:
2
A meta-analysis of antecedents and consequences of eWOM credibility : investigation of moderating role of culture and platform type
Verma, Deepak
;
Dewani, Prem Prakash
;
Behl, Abhishek
; …
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013468632
Saved in:
3
Exploring customer engagement in tourism : construct proposal and antecedents
Romero, Jaime
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
4
,
pp. 293-306
Persistent link: https://www.econbiz.de/10011951593
Saved in:
4
Negative online word-of-mouth : consumers' retaliation in the digital world
Arruda Filho, Emílio José Montero
;
Barcelos, Alexis …
- In:
Journal of global marketing
34
(
2021
)
1
,
pp. 19-37
Persistent link: https://www.econbiz.de/10012483619
Saved in:
5
Customer experience through online reviews from TripAdvisor : the case of Orlando theme parks
Costa, Sara Morgado da
;
Moro, Sérgio
;
Rita, Paulo
; …
- In:
International journal of technology marketing : IJTMkt
17
(
2023
)
1
,
pp. 48-77
Persistent link: https://www.econbiz.de/10013503841
Saved in:
6
A study on the influence of social media marketing activities on customer satisfaction mediated by perceived value in the e-commerce industry
Banerji, Rashi
;
Singh, Animesh
- In:
International journal of electronic marketing and …
15
(
2024
)
4
,
pp. 415-430
Persistent link: https://www.econbiz.de/10015063994
Saved in:
7
Creating value for customers through engagement and participation in brand communities
Loureiro, Sandra Maria Correia
;
Pires, Ana Regina
; …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 114-132
Persistent link: https://www.econbiz.de/10011316447
Saved in:
8
Analysis of consumers' response to brand community integration and brand identitfication
Millán, Ángel
;
Díaz García, Estrella
- In:
The journal of brand management : an international journal
21
(
2014
)
3
,
pp. 254-272
Persistent link: https://www.econbiz.de/10010347450
Saved in:
9
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
10
Examining drivers and outcomes of social media brand engagement
Leckie, Civilai
;
Dwivedi, Abhishek
;
Johnson, Lester W.
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
2
,
pp. 350-367
Persistent link: https://www.econbiz.de/10013163333
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->