The aim of this study is to classify and, subsequently, characterize the ecological consumer in Spain. For his/her description, we use his/her ecological behavior besides a set of psychographic variables (knowledge about the environment, environmental concern, behavioral intention and values)...

Purpose – This paper aims to assess negative emotions in Mexican, Puerto Rican and Spanish service settings in the hospital industry. The paper also attempts to validate previous findings in existing theory and previous studies across three national samples and describes the similarities and...