Underlines that when decisions are strategic, they normally involve the commitment of large‐scale resources, have long‐term implications and are often difficult to reverse once taken and further points to other reasons for the importance of strategic decision‐making processes. Looks at the...

Acknowledgement -- About the authors -- Introduction -- Problems and decision making -- Optimizing decision making and avoiding pitfalls -- Leadership -- Communications -- Strategy -- Developing organizational design and culture -- Human resource management -- Marketing and promotion --...