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~subject:"Strukturgleichungsmodell"
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Strukturgleichungsmodell
Malaysia
39
Quality management
17
Qualitätsmanagement
16
Consumer behaviour
15
Konsumentenverhalten
15
Knowledge management
13
Supply chain
12
Internet
11
Lieferkette
11
Neural networks
11
Neuronale Netze
11
Relationship marketing
11
Social Web
11
Social web
11
Beziehungsmarketing
10
Customer satisfaction
9
Manufacturing industries
9
Service quality
9
Dienstleistungsqualität
8
E-commerce
8
Electronic Commerce
8
Industrie
8
Innovation
8
Taiwan
8
Wissensmanagement
8
Information technology
7
Structural equation model
7
Technological change
7
Artificial neural network
6
Customer service
6
Dienstleistungssektor
6
Innovation management
6
Innovationsmanagement
6
Mobile commerce
6
Mobile communications
6
Mobilkommunikation
6
Service industry
6
TQM
6
Technischer Fortschritt
6
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English
7
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Lee, Voon-Hsien
5
Ooi, Keng-Boon
3
Ooi, Keng-boon
3
Lam, Siew-yong
2
Leong, Lai-Ying
2
Lin, Binshan
2
Tan, Garry Wei-Han
2
Arumugam, Veeri
1
Chong, Alain Yee Loong
1
Foo, Pik-Yin
1
Hew, Jun-Jie
1
Hew, Teck-Soon
1
Kongkiti Phusavat
1
Lim, Ai-Fen
1
Teh, Pei-lee
1
Wooi, Janet Lew-sian
1
Yong, Chen Chen
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
International journal of services, economics and management
1
Journal of business research : JBR
1
Management decision
1
Managing service quality : MSQ ; an international journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
7
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Multidimensional and mediating relationships between TQM, role conflict and role ambiguity : a role theory perspective
Teh, Pei-lee
;
Yong, Chen Chen
;
Lin, Binshan
- In:
Total quality management & business excellence : an …
25
(
2014
)
12
,
pp. 1365-1381
Persistent link: https://www.econbiz.de/10010469336
Saved in:
2
The relationship between TQM, learning orientation and market performance in service organisations : an empirical analysis
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
;
Lin, …
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10009411436
Saved in:
3
Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms : an SEM approach
Ooi, Keng-boon
;
Arumugam, Veeri
;
Lee, Voon-Hsien
;
Wooi, …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 186-208
Persistent link: https://www.econbiz.de/10009675237
Saved in:
4
A structural equation model of TQM, market orientation and service quality : evidence from a developing nation
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
; …
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
3
,
pp. 281-309
Persistent link: https://www.econbiz.de/10009562206
Saved in:
5
Predicting the antecedents of trust in social commerce : a hybrid structural equation modeling with neural network approach
Leong, Lai-Ying
;
Hew, Teck-Soon
;
Ooi, Keng-Boon
;
Chong, …
- In:
Journal of business research : JBR
110
(
2020
),
pp. 24-40
Persistent link: https://www.econbiz.de/10012237820
Saved in:
6
Mobile social tourism shopping : a dual-stage analysis of a multi-mediation model
Hew, Jun-Jie
;
Leong, Lai-Ying
;
Tan, Garry Wei-Han
;
Lee, …
- In:
Tourism management : research, policies, practice
66
(
2018
),
pp. 121-139
Persistent link: https://www.econbiz.de/10011814605
Saved in:
7
Enhancing organizational citizenship behaviour : role of collectivism in soft total quality management
Lim, Ai-Fen
;
Lee, Voon-Hsien
;
Ooi, Keng-Boon
;
Foo, Pik-Yin
- In:
Management decision
62
(
2024
)
3
,
pp. 765-787
Persistent link: https://www.econbiz.de/10014637255
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