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Loyalty : the translation of information into value?
Habberton, Colin Vincer - 2005
ENGLISH ABSTRACT: Loyalty programmes have become very popular over the last 10 years and manybusinesses have chosen to implement such programmes to support their marketingstrategies. Fundamental to the functioning and success of such loyalty programmesis the ability to gather, process, analyse...
Persistent link: https://www.econbiz.de/10009442237
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The relationship edge in business : connecting with customers and colleagues when it counts
Acuff, Jerry; Wood, Wally - 2004
Persistent link: https://www.econbiz.de/10004500746
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Get noticed - get referrals : build your client base and your business by making a name for yourself
Lublin, Jill; Steisel, Mark - 2008
Persistent link: https://www.econbiz.de/10004540121
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How to become a rainmaker : the people who get and keep customers
Fox, Jeffrey J. - 2001
Persistent link: https://www.econbiz.de/10004723959
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Customer mania! : It's never too late to build a customer-focused company
Blanchard, Kenneth H.; Ballard, Jim; Finch, Fred - 2005
Persistent link: https://www.econbiz.de/10004824848
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Golden circle secrets : how to achieve consistent sales success through customer values & expectations
Midgley, Dale; Midgley, Ben - 2005
Persistent link: https://www.econbiz.de/10004826754
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The paradox of excellence : how great performance can kill your business
Mosby, David; Weissman, Michael - 2005 - 1. ed.
Persistent link: https://www.econbiz.de/10004829721
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Complicated lives : sophisticated consumers, intricate lifestyles, simple solutions
Willmott, Michael; Nelson, William - 2003
Persistent link: https://www.econbiz.de/10004787408
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Who said so? : the questions revolutionary businesses ask that make them successful
Parker, Michael E. - 2008
Persistent link: https://www.econbiz.de/10004910560
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The ultimate question : driving good profits and true growth
Reichheld, Frederick F. - 2006
Persistent link: https://www.econbiz.de/10004863318