The relationship edge in business : connecting with customers and colleagues when it counts
Year of publication: |
2004
|
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Authors: | Acuff, Jerry ; Wood, Wally |
Publisher: |
Hoboken, NJ : Wiley |
Subject: | Customer services | Customer relations | Success in business |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Sharma, Neeru, (2003)
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Connecting with your customers
Donahue, Kristen B., (2006)
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The celebrity experience : insider secrets to delivering red carpet customer service
Cutting, Donna, (2008)
- More ...
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The relationship edge : the key to strategic influence and selling succes
Acuff, Jerry, (2007)
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The relationship edge : the key to strategic influence and selling success
Acuff, Jerry, (2011)
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Acuff, Jerry, (2007)
- More ...