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~subject:"Supplier relationship management"
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Supplier relationship management
Beziehungsmarketing
25,419
Relationship marketing
25,418
Qualitätsmanagement
16,872
Quality management
14,463
Konsumentenverhalten
9,201
Consumer behaviour
9,198
Dienstleistungsqualität
6,179
Service quality
6,169
Kundenzufriedenheit
6,084
Customer satisfaction
6,077
Theorie
3,958
Theory
3,941
Deutschland
3,770
Germany
3,548
Brand management
2,614
Markenführung
2,614
Lieferantenmanagement
2,566
Social Web
2,089
Social web
2,089
Marketingmanagement
1,975
Marketing management
1,933
Markenimage
1,908
Brand image
1,906
Electronic Commerce
1,861
Produktqualität
1,806
Product quality
1,805
E-commerce
1,773
USA
1,758
United States
1,709
Online-Marketing
1,616
Internet marketing
1,597
Customer integration
1,537
Kundenintegration
1,537
Kundenorientierung
1,521
Kundenwert
1,510
Customer value
1,475
Vertrauen
1,434
Confidence
1,427
Einzelhandel
1,427
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Online availability
All
Undetermined
1,004
Free
253
Type of publication
All
Article
1,946
Book / Working Paper
615
Journal
3
Type of publication (narrower categories)
All
Article in journal
1,674
Aufsatz in Zeitschrift
1,674
Aufsatz im Buch
261
Book section
261
Hochschulschrift
184
Thesis
160
Graue Literatur
108
Non-commercial literature
108
Collection of articles of several authors
73
Sammelwerk
73
Arbeitspapier
65
Working Paper
65
Aufsatzsammlung
59
Case study
41
Fallstudie
41
Bibliografie enthalten
32
Bibliography included
32
Handbook
22
Handbuch
22
Lehrbuch
17
Conference paper
15
Konferenzbeitrag
15
Textbook
14
Konferenzschrift
11
Conference proceedings
10
Guidebook
10
Ratgeber
10
Reprint
5
Collection of articles written by one author
4
Sammlung
4
Elektronischer Datenträger
3
Festschrift
3
Glossar enthalten
3
Glossary included
3
Systematic review
3
Übersichtsarbeit
3
Abstract
2
CD-ROM, DVD
2
Fallstudiensammlung
2
Forschungsbericht
2
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English
2,060
German
507
Polish
3
French
2
Italian
1
Dutch
1
Romanian
1
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Author
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Svensson, Göran
28
Homburg, Christian
17
Bruhn, Manfred
16
Kleinaltenkamp, Michael
12
Mysen, Tore
12
Ahlert, Dieter
11
Naudé, Peter
10
Mostert, Pierre
9
Stock-Homburg, Ruth
9
Eggert, Andreas
8
Ivens, Björn Sven
8
La Rocca, Antonella
8
Casidy, Riza
7
Friend, Scott B.
7
Gil Saura, Irene
7
Grönroos, Christian
7
Helmke, Stefan
7
Keränen, Joona
7
Mpinganjira, Mercy
7
Palmatier, Robert W.
7
Scheer, Lisa K.
7
Spiller, Achim
7
Aykol, Bilge
6
Folse, Judith Anne Garretson
6
Henneberg, Stephan
6
Hennig-Thurau, Thorsten
6
Høgevold, Nils M.
6
Jacob, Frank
6
Mangus, Stephanie M.
6
Nyadzayo, Munyaradzi W.
6
Paulssen, Marcel
6
Reinartz, Werner J.
6
Sheth, Jagdish N.
6
Snehota, Ivan
6
Swoboda, Bernhard
6
Thaichon, Park
6
Ulaga, Wolfgang
6
Wang, Yonggui
6
Andersen, Poul Houman
5
Buvik, Arnt
5
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Institution
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European Association of Agricultural Economists
3
Fördergesellschaft Marketing an der Universität Augsburg
3
A. T. Kearney GmbH <Berlin>
2
Bundesvereinigung Logistik
2
International Center for Food Chain and Network Research
2
Svenska Handelshögskolan <Helsinki>
2
AMACOM
1
Bochumer Qualitätstage <3, 1994, Bochum>
1
Cranfield School of Management
1
Deutsche Gesellschaft für Logistik
1
Deutscher Industrie- und Handelskammertag
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutscher Universitäts-Verlag GmbH
1
ESCP-EAP European School of Management
1
Erich-Schmidt-Verlag
1
Europäische Kommission / Gemeinsame Forschungsstelle
1
IGI Global
1
INSEAD
1
IT Service Management Forum Deutschland
1
Industrie- und Handelskammer <Bochum>
1
Institut für Technik der Betriebsführung
1
Institut für Technik der Betriebsführung im Handwerk
1
International European Forum on Innovation and System Dynamics in Food Networks <1, 2007, Innsbruck>
1
International European Forum on System Dynamics and Innovation in Food Networks <3, 2009, Innsbruck>
1
Kassel University Press GmbH
1
OECD / Environment Directorate
1
Organisation for Economic Co-operation and Development
1
Rationalisierungs- und Innovationszentrum der Deutschen Wirtschaft
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Springer-Verlag GmbH
1
SwissICT, Schweizerischer Verband der Informations- und Kommunikationstechnologie
1
Technische Universität Berlin / Universitätsbibliothek
1
Universität Bamberg <1979-1988>
1
Universität Rostock
1
Universität St. Gallen
1
Universität St. Gallen / Institut für Marketing und Handel
1
Verband der Automobilindustrie
1
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Published in...
All
Industrial marketing management : the international journal for industrial and high-tech firms
218
The journal of business & industrial marketing
111
Journal of business research : JBR
86
International journal of production economics
41
Journal of business-to-business marketing
40
Journal of the Academy of Marketing Science
24
SpringerLink / Bücher
23
Journal of marketing
22
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
International journal of production research
19
The journal of services marketing
19
Gabler Edition Wissenschaft
18
International journal of procurement management
15
Journal of retailing and consumer services
15
Springer eBook Collection / Business and Economics
15
European journal of operational research : EJOR
14
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
14
The service industries journal
14
Journal of personal selling & sales management : JPSSM
11
Service business
11
The international journal of logistics management
11
Journal of purchasing and supply management
10
Marketing intelligence & planning
10
Neue betriebswirtschaftliche Forschung : Nbf
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Services marketing quarterly
10
Total quality management & business excellence
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International journal of project management : the journal of The International Project Management Association
8
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of service research : JSR
8
Marketing theory
8
The international journal of bank marketing : IJBM
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
European journal of marketing : EJM
7
Interaktionen im Dienstleistungsbereich
7
International journal of hospitality management
7
International journal of integrated supply management : IJISM
7
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Source
All
ECONIS (ZBW)
2,564
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1
Qualitätsmanagement
Pepels, Werner
;
Weinmann, Markus
- In:
Kompendium Management in Banking & Finance
,
(pp. 965-1062)
.
2006
Persistent link: https://www.econbiz.de/10003427844
Saved in:
2
Strategic leveraging total quality and CRM initiatives : case study of service-orientated firms
Smith, Alan D.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10008902033
Saved in:
3
Qualitätsmanagement
Pepels, Werner
;
Weinmann, Markus
-
2008
Persistent link: https://www.econbiz.de/10003670513
Saved in:
4
Benefiting from dedication and constraint in buyer-seller relationships
Mitręga, Maciej
;
Katrichis, Jerome
- In:
Industrial marketing management : the international …
39
(
2010
)
4
,
pp. 616-624
Persistent link: https://www.econbiz.de/10003983994
Saved in:
5
Customer-driven operations : aligning quality tools and business processes for customer excellence
Ahoy, Christopher K.
-
2009
Persistent link: https://www.econbiz.de/10008651425
Saved in:
6
The role of service fairness in the service quality - relationship quality - customer loyalty chain : an empirical study
Giovanis, Apostolos
;
Athanasopoulou, Pinelopi
; …
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
6
,
pp. 744-776
Persistent link: https://www.econbiz.de/10011392388
Saved in:
7
How control system information characteristics affect exporter-intermediary relationship quality
Velez, Maria L.
;
Sánchez, José M.
;
Florez, Raquel
; …
- In:
International business review : the official journal of …
24
(
2015
)
5
,
pp. 812-824
Persistent link: https://www.econbiz.de/10011372706
Saved in:
8
The elements of customer satisfaction model in Serbian conditions
Cockalo, Dragan
;
Djordjevic, Dejan
;
Sajfert, Zvonko
- In:
International journal of services technology and management
17
(
2012
)
1
,
pp. 87-108
Persistent link: https://www.econbiz.de/10009657651
Saved in:
9
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
10
The effects of relationship quality and lean applications on buyer-seller relationships
Sezen, Bulent
;
Turkkantos, Sema
- In:
International journal of business performance and …
5
(
2013
)
4
,
pp. 378-400
Persistent link: https://www.econbiz.de/10010360159
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