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~subject:"Supplier relationship management"
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Supplier relationship management
Beziehungsmarketing
17
Complaint management
17
Customer satisfaction
17
Kundenzufriedenheit
17
Relationship marketing
17
Beschwerdemanagement
16
Dienstleistungsqualität
14
Service quality
14
Consumer behaviour
12
Konsumentenverhalten
12
B-to-B-Marketing
8
Business-to-business marketing
8
Lieferantenmanagement
8
Social Web
8
Social web
8
service recovery
6
Brand management
5
Innovation
5
Innovation management
5
Innovationsmanagement
5
Internet marketing
5
Markenführung
5
Online-Marketing
5
Service recovery
5
Social media
5
USA
5
United States
5
Customer revenge
4
Firm performance
4
Salespeople
4
Service failure
4
Unternehmenserfolg
4
Verkaufspersonal
4
Brand extension
3
Brand image
3
Corporate Social Responsibility
3
Corporate social responsibility
3
Crisis management
3
Customer service
3
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6
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Article
8
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Aufsatz in Zeitschrift
8
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English
8
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Mariadoss, Babu John
5
Grégoire, Yany
3
Johnson, Jean L.
3
Pomirleanu, Nadia
2
Brown, Steven P.
1
Béal, Mathieu
1
Chennamaneni, Pavan Rao
1
Cullen, John B.
1
Ganesan, Shankar
1
Gustafson, Brandon M.
1
Ho, Hillbun
1
Josephson, Brett W.
1
Lee, Ju-Yeon
1
Lussier, Bruno
1
Moon, Hakil
1
Plouffe, Christopher R.
1
Sabadie, William
1
Vachon, Marc-Antoine
1
Wachner, Trent
1
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Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of innovation and technology management
1
Journal of business research : JBR
1
Journal of marketing
1
Journal of marketing research : JMR
1
Marketing letters : a journal of research in marketing
1
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ECONIS (ZBW)
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1
Buffering and amplifying effects of relationship commitment in business-to-business relationships
Ganesan, Shankar
;
Brown, Steven P.
;
Mariadoss, Babu John
; …
- In:
Journal of marketing research : JMR
47
(
2010
)
2
,
pp. 361-373
Persistent link: https://www.econbiz.de/10003965486
Saved in:
2
Managing service quality in high customer contact B2B services across domestic and international markets
Pomirleanu, Nadia
;
Mariadoss, Babu John
;
Chennamaneni, …
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 131-143
Persistent link: https://www.econbiz.de/10011503639
Saved in:
3
The social buyer : a framework for the dynamic role of social media in organizational buying
Gustafson, Brandon M.
;
Pomirleanu, Nadia
;
Mariadoss, …
- In:
Journal of business research : JBR
125
(
2021
),
pp. 806-814
Persistent link: https://www.econbiz.de/10012494179
Saved in:
4
Supplier and customer involvement in new product development stages : implications for new product innovation outcomes
Moon, Hakil
;
Johnson, Jean L.
;
Mariadoss, Babu John
; …
- In:
International journal of innovation and technology …
15
(
2018
)
1
,
pp. 1850004-1-21
Persistent link: https://www.econbiz.de/10011869348
Saved in:
5
Uncle Sam rising : performance implications of business-to-government relationships
Josephson, Brett W.
;
Lee, Ju-Yeon
;
Mariadoss, Babu John
; …
- In:
Journal of marketing
83
(
2019
)
1
,
pp. 51-72
Persistent link: https://www.econbiz.de/10012175829
Saved in:
6
SOCO's impact on individual sales performance : the integration of selling skills as a missing link
Wachner, Trent
;
Plouffe, Christopher R.
;
Grégoire, Yany
- In:
Industrial marketing management : the international …
38
(
2009
)
1
,
pp. 32-44
Persistent link: https://www.econbiz.de/10003810414
Saved in:
7
The effects of relationship length on customer profitability after a service recovery
Béal, Mathieu
;
Sabadie, William
;
Grégoire, Yany
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
3/4
,
pp. 293-305
Persistent link: https://www.econbiz.de/10012144812
Saved in:
8
The role of humor usage on creativity, trust and performance in business relationships : an analysis of the salesperson-customer dyad
Lussier, Bruno
;
Grégoire, Yany
;
Vachon, Marc-Antoine
- In:
Industrial marketing management : the international …
65
(
2017
),
pp. 168-181
Persistent link: https://www.econbiz.de/10011774997
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