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Transformative Service Research : An Agenda for the Future

Anderson, Laurel; Ostrom, Amy; Corus, Canan; Fisk, Raymond - 2019

This article conceptualizes and presents a research agenda for the emerging area of transformative service research, which lies at the intersection of service research and transformative consumer research and focuses on well-being outcomes related to service and services. A conceptual framework...

Persistent link: https://www.econbiz.de/10014035878

SDG editorial: improving life on planet earth : a call to action for service research to achieve the sustainable development goals (SDGs)

Russell-Bennett, Rebekah; Rosenbaum, Mark; Fisk, Raymond P. - In: The journal of services marketing 38 (2024) 2, pp. 145-152

Persistent link: https://www.econbiz.de/10014473604

SDG commentary: services that sustainably manage resources for all humans-the regenerative service economy framework

Russell-Bennett, Rebekah; Polonsky, Michael J.; Fisk, … - In: The journal of services marketing 38 (2024) 2, pp. 172-189

Persistent link: https://www.econbiz.de/10014473614

SDG commentary: collaboration services for sustainable development goal (SDG) partnerships

Fisk, Raymond P.; Kabadayi, Sertan; Sidaoui, Karim; … - In: The journal of services marketing 38 (2024) 2, pp. 238-246

Persistent link: https://www.econbiz.de/10014473621

Transforming community well-being through patients' lived experiences

Gallan, Andrew S.; McColl-Kennedy, Janet R.; … - In: Journal of business research : JBR 100 (2019), pp. 376-391

Persistent link: https://www.econbiz.de/10012023814

SDG commentary: service ecosystems with the planet : weaving the environmental SDGs with human services

Teixeira, Jorge Grenha; Gallan, Andrew S.; Wilson, Hugh - In: The journal of services marketing 38 (2024) 2, pp. 227-237

Persistent link: https://www.econbiz.de/10014473620

Service research priorities : designing sustainable service ecosystems

Field, Joy M.; Fotheringham, Darima; Subramony, Mahesh; … - In: Journal of service research 24 (2021) 4, pp. 462-479

Persistent link: https://www.econbiz.de/10012662579