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~subject:"Technischer Fortschritt"
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Technischer Fortschritt
Dienstleistung
25
Beziehungsmarketing
17
Relationship marketing
16
Service quality
15
Consumer behaviour
14
Konsumentenverhalten
14
Marketing
14
Dienstleistungsqualität
13
Services
11
Dienstleistungsmarketing
10
Dienstleistungssektor
10
Service industry
10
Services marketing
10
Customer satisfaction
9
Kundenzufriedenheit
8
Customer service
5
Kundenservice
5
Brand management
4
Innovation
4
transformative service research
4
Health care
3
Markenführung
3
Aufsatzsammlung
2
Brand
2
Connected services
2
Cue to quality
2
Customer retention
2
Forschung
2
Gesundheitsversorgung
2
Innovation adoption
2
Innovationsakzeptanz
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Intelligent object
2
Interdisciplinary research
2
Interdisziplinäre Forschung
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Kundenbindung
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Markenartikel
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Nachhaltige Entwicklung
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Bitner, Mary Jo
2
Meuter, Matthew L.
2
Brown, Stephen W.
1
Ostrom, Amy L.
1
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E-Service : new directions in theory and practice
1
Operations management : a strategic approach
1
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ECONIS (ZBW)
2
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1
Self-service technologies
Ostrom, Amy L.
;
Bitner, Mary Jo
;
Meuter, Matthew L.
- In:
E-Service : new directions in theory and practice
,
(pp. 45-64)
.
2002
Persistent link: https://www.econbiz.de/10001812849
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2
Technology infusion in service encounters
Bitner, Mary Jo
;
Brown, Stephen W.
;
Meuter, Matthew L.
- In:
Operations management : a strategic approach
,
(pp. 178-192)
.
2005
Persistent link: https://www.econbiz.de/10003120166
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