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Touch versus tech : when technology functions as a barrier or a benefit to service encounters

Giebelhausen, Michael; Robinson, Stacey G.; Sirianni, … - In: Journal of marketing 78 (2014) 4, pp. 113-124

Persistent link: https://www.econbiz.de/10010381381

New technologies and cultural consumption

Potts, Jason - 2014

Persistent link: https://www.econbiz.de/10010366880

Attitudinal and situational determinants of self-service technology use

Oh, Haemoon; Jeong, Miyoung; Lee, Seonjeong; Warnick, … - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 2, pp. 236-265

Persistent link: https://www.econbiz.de/10011434642

If you install it, will they use it? : understanding why hospitality customers take "technological pauses" from self-service technology

Rosenbaum, Mark S.; Wong, IpKin Anthony - In: Journal of business research : JBR 68 (2015) 9, pp. 1862-1868

Persistent link: https://www.econbiz.de/10011384143

Traceability Information Carriers : The Technology Backgrounds and Consumers’ Perceptions of the Technological Solutions

Chrysochou, Polymeros - 2015

The implementation of traceability in the food supply chain has reinforced adoption of technologies with the ability to track forward and trace back product-related information. Based on the premise that these technologies can be used as a means to provide product-related information to...

Persistent link: https://www.econbiz.de/10013039084

Customer reactions to self-checkout discontinuance

Rinta-Kahila, Tapani; Penttinen, Esko; Kumar, Ashish; … - In: Journal of retailing and consumer services 61 (2021), pp. 1-14

Persistent link: https://www.econbiz.de/10012581860

Role of demographic factors, attitudes toward technology, and cultural values in the prediction of technology-based consumer behaviors : A study in developing and emerging countrie...

Cruz-Cárdenas, Jorge; Zabelina, Ekaterina; Deyneka, Olga; … - In: Technological forecasting & social change : an … 149 (2019), pp. 1-12

Persistent link: https://www.econbiz.de/10012228816

When does technology anthropomorphism help alleviate customer dissatisfaction after a service failure? : the moderating role of consumer technology self-efficacy and interdependent...

Fan, Alei; Wu, Luorong; Miao, Li; Mattila, Anna S. - In: Journal of hospitality marketing & management 29 (2020) 3, pp. 269-290

Persistent link: https://www.econbiz.de/10012256133

Technological determinism vs. social shaping of technology : the influence of activity trackers on user’s attitudes

Tic̆au, Iulia Ruxandra; Hadad, Shahrazad - In: Management dynamics in the knowledge economy 9 (2021) 2/32, pp. 147-163

Persistent link: https://www.econbiz.de/10012596782

Technology : Consuming Nonsense

Morris, Julian - 2002

Persistent link: https://www.econbiz.de/10014117724

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