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The informational value of multi-attribute online consumer reviews : a text mining approach
Yi, Jisu; Oh, Yun Kyung - In: Journal of retailing and consumer services 65 (2022), pp. 1-7
Persistent link: https://www.econbiz.de/10013169691
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The effect of content depth and deviation on online review helpfulness : evidence from double-hurdle model
Wu, Chaojiang; Mai, Feng; Li, Xiaolin - In: Information & management : the internat. journal of … 58 (2021) 2, pp. 1-12
Persistent link: https://www.econbiz.de/10012494899
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An examination of the data quality of online reviews : who do consumers trust?
McCloskey, Donna W. - In: Journal of electronic commerce in organizations : the … 19 (2021) 1, pp. 24-42
Persistent link: https://www.econbiz.de/10012494928
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Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website : a text mining approach
Lee, Minwoo; Jeong, Miyoung; Lee, Jongseo - In: International journal of contemporary hospitality management 29 (2017) 2, pp. 762-783
Persistent link: https://www.econbiz.de/10011687726
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Short and sweet : how product quality uncertainty, review length and richness shape review helpfulness
Wang, Yiru; Zamudio, César; Meng, Hua; Jewell, Robert D. - In: Journal of global scholars of marketing science : … 34 (2024) 2, pp. 143-162
Persistent link: https://www.econbiz.de/10014511624
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A prediction framework on the helpfulness of reviews for processing Chinese and English hotel reviews
Li, Xiaokun; Zhang, Yao - In: International journal of contemporary hospitality management 34 (2022) 12, pp. 4415-4437
Persistent link: https://www.econbiz.de/10013455333
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How does topic consistency affect online review helpfulness? : the role of review emotional intensity
Zhou, Chuanmei; Yang, Shuiqing; Chen, Yuangao; Zhou, Shasha - In: Electronic commerce research 23 (2023) 4, pp. 2943-2978
Persistent link: https://www.econbiz.de/10014420173