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Theorie
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Homburg, Christian
49
Bruhn, Manfred
47
Huber, Frank
40
Bauer, Hans H.
34
Herrmann, Andreas
34
Anderson, Simon P.
28
Hruschka, Harald
25
Kerschbamer, Rudolf
24
Hildebrandt, Lutz
21
Mullainathan, Sendhil
21
Piller, Frank T.
21
Blundell, Richard W.
20
Rudanko, Leena
20
Sheth, Jagdish N.
20
Stauss, Bernd
20
Inderst, Roman
19
Janssen, Maarten C. W.
19
Peitz, Martin
19
Postlewaite, Andrew
19
Havránek, Tomáš
18
Helm, Roland
18
Nijkamp, Peter
18
Sutter, Matthias
18
Ahlert, Dieter
17
Benkenstein, Martin
17
Dorn, David
17
Herweg, Fabian
17
Katz, Lawrence F.
17
Matsushima, Noriaki
17
Patterson, Christina
17
Reichwald, Ralf
17
Van Reenen, John
17
Vermeulen, Frederic
17
Dellaert, Benedict G. C.
16
Gierl, Heribert
16
Hennig-Thurau, Thorsten
16
Samuelson, Larry
16
Swoboda, Bernhard
16
Armstrong, Mark
15
Autor, David H.
15
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National Bureau of Economic Research
139
Springer Fachmedien Wiesbaden
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INSEAD
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European University Institute / Department of Economics
7
Fördergesellschaft Marketing an der Universität Augsburg
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American Marketing Association
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Edward Elgar Publishing
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Technische Universität Bergakademie Freiberg / Fakultät für Wirtschaftswissenschaften
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Eric Cuvillier <Firma>
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Maastricht Research School of Economics of Technology and Organizations
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Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
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Springer-Verlag GmbH
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IGI Global
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Instituttet for Industriøkonomi og Virksomhedsstrategi <Kopenhagen>
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International Association for Research in Economic Psychology
2
International Telecommunications Society
2
Internationales Wissenschaftliches Symposium Management und Entwicklung <1996, Portorož>
2
Inštitut za Podjetništvo in Management Malih Podjetij <Maribor>
2
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Working paper / National Bureau of Economic Research, Inc.
141
Gabler Edition Wissenschaft
139
NBER working paper series
138
NBER Working Paper
118
SpringerLink / Bücher
111
Discussion paper / Centre for Economic Policy Research
106
European journal of operational research : EJOR
106
Europäische Hochschulschriften / 5
105
Management science : journal of the Institute for Operations Research and the Management Sciences
81
Economics letters
74
Journal of business research : JBR
73
International journal of industrial organization
65
CESifo working papers
64
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
64
Springer eBook Collection / Business and Economics
60
Journal of economic behavior & organization : JEBO
59
Journal of economic psychology : research in economic psychology and behavioral economics
55
Journal of retailing and consumer services
55
Discussion paper / Tinbergen Institute
52
The American economic review
51
Discussion paper
49
Working paper
49
Discussion papers / CEPR
48
International journal of production research
48
International journal of production economics
46
Discussion paper series / IZA
37
Journal of business economics : JBE
36
Journal of economics
36
Applied economics
34
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
34
Operations research
34
European economic review : EER
33
Faculty & research / Insead : working paper series
33
Berichte aus der Betriebswirtschaft
32
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
32
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
32
The Rand journal of economics
31
CESifo Working Paper
30
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ECONIS (ZBW)
14,436
EconStor
204
USB Cologne (EcoSocSci)
16
OLC EcoSci
4
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1
Referral equity and referral management : the supplier firm's perspective
Hada, Mahima
;
Grewal, Rajdeep
;
Lilien, Gary L.
-
2010
Persistent link: https://www.econbiz.de/10008907423
Saved in:
2
The signaling and reputational effects of customer ratings on hotel revenues : evidence from TripAdvisor
Sayfuddin, A. T. M.
;
Chen, Yong
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013327968
Saved in:
3
Essays on service management : from customer attitude to company profit ; sustainability and insurance ; customer information disclosure ; linking employer branding and service bra...
Bodderas, Mareike
-
2011
Persistent link: https://www.econbiz.de/10008938612
Saved in:
4
Kundenzufriedenheits-Know-how als Grundlage des Unternehmenserfolges : Operationalisierung und explorative Analysen am Beispiel der Augenoptik
Holtz, Michael
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001689653
Saved in:
5
Das Qualitative Zufriedenheitsmodell : (QZM)
Stauss, Bernd
-
1995
Persistent link: https://www.econbiz.de/10000564872
Saved in:
6
Bonusprogramme als Instrumente des
Beziehungsmarketing
: eine theoretische und empirische Analyse
Müller, Steffen
-
2006
Persistent link: https://www.econbiz.de/10003358623
Saved in:
7
Customer Relationship Management : profitabilitätsorientierte Bindung von Wohnungsmietern
Sperl, Friederike
-
2009
Persistent link: https://www.econbiz.de/10003868167
Saved in:
8
Kundenorientierung und
Kundenzufriedenheit
Dormann, Christian
;
Zapf, Dieter
-
2007
Persistent link: https://www.econbiz.de/10003427146
Saved in:
9
Wessen Fehler? : Aussagen der Attributionstheorie zur Relevanz von Schuld in Anbieter-Nachfrager-Beziehungen
Gierl, Heribert
;
Zhu, Yajing
- In:
Der Markt : international journal of marketing
48
(
2009/10
)
3
,
pp. 79-103
Persistent link: https://www.econbiz.de/10003929442
Saved in:
10
Aussagen der Attributionstheorie zur Relevanz von Schuld unter Berücksichtigung der Kultur in Anbieter-Nachfrager-Beziehungen
Zhu, Yajing
-
2010
Persistent link: https://www.econbiz.de/10008903190
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