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Online customer loyalty : forecasting the repatronage behavior of online retail customers
Nacif, Roberta C. - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001825931
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Bedingungen und Folgen der Kundenorientierung im persönlichen Verkauf
Horsmann, Claes - 2005 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003042102
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Customer Satisfaction Towards the Services Rendered by Superstore Retailers
Brar, Vinaydeep - 2018
This paper presents a study of customer satisfaction towards the services rendered by superstore retailers. A non-probability convenience sampling technique was used to collect the data from the respondents. The respondents were 200 customers of DMart, Pune. The responses of the respondents have...
Persistent link: https://www.econbiz.de/10012921493
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Fulfillment im Electronic Commerce : Gestaltungsansätze, Determinanten, Wirkungen
Köcher, Martin-Matthias - 2006 - 1. Aufl
Persistent link: https://www.econbiz.de/10003335965
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A study on service justice effectiveness on customer satisfaction and repurchase intention in social media environment on major online shopping malls
Agnihotri, Durgesh; Kulshreshtha, Kushagra; Tripathi, Vikas - In: Finance India : the quarterly journal of Indian … 34 (2020) 2, pp. 541-562
Persistent link: https://www.econbiz.de/10012670038
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Showcasing optimization in omnichannel retailing
Park, Jisoo; Dayarian, Iman; Montreuil, Benoit - In: European journal of operational research : EJOR 294 (2021) 3, pp. 895-905
Persistent link: https://www.econbiz.de/10012591538
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Advancing the marketing-operations interface in omnichannel retail
Rooderkerk, Robert; Leeuw, Sander de; Hübner, Alexander - In: Journal of operations management 69 (2023) 2, pp. 188-196
Persistent link: https://www.econbiz.de/10014293327
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The Diogenes Effect in retail buyer information processing
Prince, Melvin; Kwak, Lynn; Priporas, Constantinos Vasilios - In: Journal of retailing and consumer services 49 (2019), pp. 164-172
Persistent link: https://www.econbiz.de/10012025843
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Leveraging return policy for price premium
Singh, Gaganpreet; Pandey, Neeraj - In: Journal of revenue and pricing management 14 (2015) 4, pp. 276-292
Persistent link: https://www.econbiz.de/10011439976
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Basket composition and choice among direct channels : a latent state model of shopping costs
Kalyanam, Kirthi; Lenk, Peter J.; Rhee, Eddie - In: Journal of interactive marketing : a quarterly … 39 (2017), pp. 69-88
Persistent link: https://www.econbiz.de/10011743777