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Siciliani, Luigi
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Peitz, Martin
30
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28
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28
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28
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25
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21
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16
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15
Palma, André de
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14
Fishman, Arthur
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Flores-Fillol, Ricardo
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Herweg, Fabian
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Moraga-González, José Luis
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Verlag Franz Vahlen
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Technische Universität Dresden / Fakultät Wirtschaftswissenschaften
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International journal of industrial organization
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SpringerLink / Bücher
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Europäische Hochschulschriften / 5
77
CESifo working papers
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Economics letters
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
58
Journal of economic behavior & organization : JEBO
57
Journal of business research : JBR
55
Journal of economic psychology : research in economic psychology and behavioral economics
55
Journal of retailing and consumer services
53
Springer eBook Collection / Business and Economics
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Journal of revenue and pricing management
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The American economic review
45
International journal of production economics
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Operations research
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Discussion papers / CEPR
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Journal of economics
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The Rand journal of economics
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Applied economics
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International journal of production research
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CESifo Working Paper Series
33
Journal of air transport management
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Journal of consumer policy : consumer issues in law, economics and behavioural sciences
32
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
32
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
31
Journal of economics & management strategy : JEMS
31
Manufacturing & service operations management : M & SOM
31
The journal of industrial economics
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Omega : the international journal of management science
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ECONIS (ZBW)
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1
Special issue: Distribution and revenue management
Vinod, B.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003834369
Saved in:
2
Dienstleistungen im Internet und ihre Qualität aus Kundensicht
Breithaupt, Hans-Friedrich
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002749839
Saved in:
3
A paradigm for examining second-order factor models employing structural equation modeling
Koufteros, Xenophon
;
Babbar, Sunil
;
Kaighobadi, Mehdi
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 633-652
Persistent link: https://www.econbiz.de/10003888531
Saved in:
4
A study on service justice effectiveness on customer satisfaction and repurchase intention in social media environment on major online shopping malls
Agnihotri, Durgesh
;
Kulshreshtha, Kushagra
;
Tripathi, Vikas
- In:
Finance India : the quarterly journal of Indian …
34
(
2020
)
2
,
pp. 541-562
Persistent link: https://www.econbiz.de/10012670038
Saved in:
5
Kundenorientierung und
Kundenzufriedenheit
Dormann, Christian
;
Zapf, Dieter
-
2007
Persistent link: https://www.econbiz.de/10003427146
Saved in:
6
Changing consumer behavior paradigms
Parahoo, Sanjai
;
Harvey, Heather
;
Radi, Gihad
- In:
Corporate reputation review : an international journal
17
(
2014
)
1
,
pp. 64-77
Persistent link: https://www.econbiz.de/10010350846
Saved in:
7
Customer anger and incentives for quality provision
Heyes, Anthony
;
Kapur, Sandeep
-
2012
Persistent link: https://www.econbiz.de/10009670844
Saved in:
8
How customer satisfaction with respect to price and quality affects customer retention : an integrated approach considering nonlinear effects
Steiner, Winfried J.
;
Siems, Florian
;
Weber, Anett
; …
- In:
Journal of business economics : JBE
84
(
2014
)
6
,
pp. 879-912
Persistent link: https://www.econbiz.de/10010390180
Saved in:
9
Steuerung der Kundenloyalität : eine empirische Studie am Beispiel von Dienstleistungen
Huber, Frank
;
Vollhardt, Kai
;
Kressmann, Frank
-
2005
Persistent link: https://www.econbiz.de/10003290584
Saved in:
10
Wahrgenommene Dienstleistungsqualität : Konzeption eines dynamischen Phasen-Modells
Müller, Anne-Katrin
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001724796
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