Substitution decisions have been examined from a variety of perspectives. The economics literature measures cross-price elasticity, operations research models optimal assortments, the psychology literature studies goals in conflict, and marketing research has examined substitution-in-use, brand...

Purpose– The paper aims to examine the nature of competition within an industry by proposing and examining three separate sources of competitive heterogeneity: the strategies that industry members use, the performance that they obtain, and how effectively the strategies are utilized to obtain...

Why, during a decision between new alternatives, do people bias their evaluation of new information to support a tentatively preferred option? We test three decision process goals as the potential drivers of such predecisional distortion of information: (a) to reduce the effort of integrating...