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~subject:"Tourism"
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Understanding guest satisfacti...
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Tourism
Customer satisfaction
15,536
Kundenzufriedenheit
13,953
Betriebliche Standortwahl
7,731
Firm location choice
7,453
Consumer behaviour
6,889
Service quality
6,874
Konsumentenverhalten
6,736
Dienstleistungsqualität
6,694
Hotel industry
6,601
Hotellerie
6,512
Relationship marketing
5,967
Beziehungsmarketing
5,929
Theorie
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3,809
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2,778
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1,592
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1,561
USA
1,540
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1,506
United States
1,478
Germany
1,423
Job satisfaction
1,349
Arbeitszufriedenheit
1,347
customer satisfaction
1,299
Auslandsinvestition
1,216
Foreign investment
1,206
Tourismus
1,182
Online-Handel
1,175
Online retailing
1,169
Satisfaction
1,162
Mathematische Optimierung
1,124
Mathematical programming
1,120
Urlaubsverhalten
1,102
Holiday behaviour
1,101
Customer service
1,100
Qualitätsmanagement
1,070
Quality management
1,042
Kundenservice
1,039
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Han, Heesup
14
Law, Chun Hung Roberts
8
So, Kevin Kam Fung
8
Su, LuJun
7
Prayag, Girish
6
Wong, IpKin Anthony
6
Brida, Juan Gabriel
5
Del Chiappa, Giacomo
5
Marco Lajara, Bartolomé
5
Stephenson, E. Frank
5
Úbeda García, Mercedes
5
Anh Thi Tu Le
4
Claver Cortés, Enrique
4
Ha Thu Nguyen
4
Hall, Colin Michael
4
Ivanov, Stanislav
4
Jauhari, Vinnie
4
Kozak, Metin
4
Lai, Ivan K. W.
4
Larrinaga, Carlos
4
Li, Xiang
4
Mostafa Rasoolimanesh, S.
4
Petrick, James F.
4
Rather, Raouf Ahmad
4
Sigala, Marianna
4
Sirgy, M. Joseph
4
Song, Haiyan
4
Uysal, Muzaffer
4
Yang, Yang
4
Zaragoza-Sáez, Patrocinio del Carmen
4
Al-Ansi, Amr
3
Albayrak, Tahir
3
Alrawadieh, Ziad
3
Artal Tur, Andrés
3
Blazeska, Daliborka
3
Bruwer, Johan
3
Chen, Chun-Chu
3
Chen, Ming-Hsiang
3
Coromina, Lluís
3
Disegna, Marta
3
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Israel / hal- Liškā ham-Merkāzît le-Sṭāṭîsṭîqā
2
Landesinstitut für Statistik (ASTAT)
2
British Tourist Authority
1
Bureau of Statistics, Gov. Building Fiji
1
Caribbean Tourism Research and Development Centre <Christ Church>
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Committee on Invisible Exports
1
De Gruyter Oldenbourg
1
Deutscher Hotel- und Gaststättenverband
1
Ekonomická univerzita v Bratislave / Obchodná fakulta
1
Europäische Stiftung zur Verbesserung der Lebens- und Arbeitsbedingungen
1
Financial Times, London
1
Frankreich / Section des Questions Economiques
1
Hamburgische Landesbank
1
Hochschule Luzern / Wirtschaft
1
Instituto Nacional de Estadística, Geografía e Informática <México>
1
International Congress Tourism & Hospitality Industry <17, 2004, Opatija>
1
International Finance Corporation
1
International Labour Office
1
Israel / Miśrad ha-Tayarut
1
Joint Unit on Transnational Corporations
1
Mexiko / Dirección General de Empleo
1
Mižnarodna naukovo-praktyčna konferencija "Rehionalʹnyj turyzm: sučasnyj stan ta šljachy optymizaciï" <2021, Kiew>
1
Organization of American States / International Trade and Tourism Division
1
Schweiz
1
Schweiz / Bundesamt für Statistik
1
Sveučilište u Rijeci / Fakultet za Turistički i Hotelski Menadžment
1
TNS EMNID <Bielefeld>
1
Thüringen / Landesregierung
1
Umeå Universitet / Institutionen för Nationalekonomi
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Universytet ekonomiky ta prava "KROK"
1
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Published in...
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Tourism management : research, policies, practice
79
Tourism management perspectives : TMP
55
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
50
Journal of travel and tourism marketing
45
Tourism economics : the business and finance of tourism and recreation
34
International journal of hospitality management
33
International journal of contemporary hospitality management
26
Tourism analysis : an interdisciplinary tourism & hospitality journal
24
Journal of hospitality and tourism insights
19
Tourism review
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
16
International journal of leisure and tourism marketing : IJLTM
15
Journal of business research : JBR
15
Tourism and hospitality research : THR
14
Journal of destination marketing & management
13
Journal of vacation marketing
13
Worldwide Hospitality and Tourism Themes
12
Journal of Islamic marketing
11
Tourism and hospitality research : the surrey quarterly review
10
Tourism planning & development
10
Administrative Sciences : open access journal
9
Commercial homes in tourism : an international perspective
9
The service industries journal
9
Cogent business & management
8
International Journal of Culture, Tourism and Hospitality Research
8
Annals of tourism research : ATR ; a social sciences journal
7
Enlightening tourism : ET ; a pathmaking journal
7
EuroMed journal of business
7
Journal of hospitality marketing & management
7
Journal of vacation marketing : an international journal
7
UTMS journal of economics / University of Tourism and Management : international, multidisciplinary journal for the area of south and southeastern Europe
7
Economic research
6
International journal of productivity and quality management : IJPQM
6
Country reports / Mintel International Group
5
European research studies
5
International journal of services, economics and management
5
Journal of retailing and consumer services
5
Service business
5
The TQM journal : the international review of organizational improvement
5
Tourism Management Perspectives
5
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ECONIS (ZBW)
1,168
Other ZBW resources
34
EconStor
2
ArchiDok
1
RePEc
1
USB Cologne (EcoSocSci)
1
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1
Dark satisfaction in Guanajuato's Mummies Museum visitors
Brida, Juan Gabriel
;
Rosas, Erika Lourdes González
; …
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
9
(
2023
)
1
,
pp. 15-24
Persistent link: https://www.econbiz.de/10014519898
Saved in:
2
Comparing reservation channels for hotel rooms : a behavioral perspective
Masiero, Lorenzo
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011484626
Saved in:
3
Insights into customer online reviews of service quality in hotels : evidence from Vietnam
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Nguyen Hoang
;
Phong Thai Le
- In:
International journal of productivity and quality …
36
(
2022
)
2
,
pp. 265-292
Persistent link: https://www.econbiz.de/10013369910
Saved in:
4
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Truong Trong Hoang
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Saved in:
5
Enhancing customer experience in Canadian hotels
Jayawardena, Chandana
;
Sukhu, Anupama
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
Saved in:
6
Tourist engagement and citizenship behavior : the mediating role of relationship quality in the hotel industry
Shafiee, Majid Mohammad
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
Tourism and hospitality research : THR
20
(
2020
)
4
,
pp. 481-492
Persistent link: https://www.econbiz.de/10012263796
Saved in:
7
A study of determinants of service quality and its role in customer satisfaction : a case of selected hotels in Sulaimaniyah, Kurdistan region of Iraq
Singh, Mamta
;
Kumar, Devendra
- In:
Business and Economic Research : BER
10
(
2020
)
2
,
pp. 64-85
Persistent link: https://www.econbiz.de/10012267311
Saved in:
8
Influence of experiences on memories, satisfaction and behavioral intentions : a study of creative tourism
Ali, Faizan
;
Ryu, Kisang
;
Kashif Hussain
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 85-100
Persistent link: https://www.econbiz.de/10011484657
Saved in:
9
Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu
;
Tuan Tran Minh
;
Tu Nguyen Thi Ngoc
; …
- In:
International journal of e-entrepreneurship and …
11
(
2021
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
Saved in:
10
Determination of customer satisfaction in conservative concept hotels by ordinal logistic regression analysis
Eygu, Hakan
;
Gulluce, Ali Caglar
- In:
Inventi impact: retailing & consumer services
(
2018
)
1
,
pp. 34-49
Persistent link: https://www.econbiz.de/10012145767
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