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Key drivers for service innovation in the UAE's hotel sector
Beshr, Hasan Al; Hossan, Chowdhury Golam - In: International journal of entrepreneurship and … 22 (2018) 3, pp. 251-268
Persistent link: https://www.econbiz.de/10011912213
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Work-related depression in the hotel industry : a study in the United Arab Emirates
Karatepe, Osman M.; Tizabi, Ladan Zargar - In: International journal of contemporary hospitality management 23 (2011) 5, pp. 608-623
Persistent link: https://www.econbiz.de/10009267068
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Customer aggression, emotional exhaustion, and hotel employee outcomes : a study in the United Arab Emirates
Karatepe, Osman M. - In: Journal of travel and tourism marketing 28 (2011) 3, pp. 279-295
Persistent link: https://www.econbiz.de/10009272080
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Employee turnover : the hotel industry perspective
Michael, Noela; Fotiadis, Anestis - In: Journal of Tourism, Heritage & Services Marketing : JTHSM 8 (2022) 1, pp. 38-47
Persistent link: https://www.econbiz.de/10013450580
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The tour guide role in the United Arab Emirates : emiratisation, satisfaction and retention
Rutledge, Emilie J. - In: Tourism and hospitality research : THR 23 (2023) 4, pp. 610-623
Persistent link: https://www.econbiz.de/10014382403
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Training policy and organisational performance in the Spanish hotel industry
Úbeda García, Mercedes; Marco Lajara, Bartolomé; … - In: The international journal of human resource management 24 (2013) 15, pp. 2851-2875
Persistent link: https://www.econbiz.de/10009780651
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Determinants of female employees job satisfaciton in hotels in Malaysia : an empirical study
Shiva Hashemi; Jamil Jusoh; Azizan Marzuki; Shaian Kiumarsi - In: International journal of services and operations management 31 (2018) 2, pp. 191-206
Persistent link: https://www.econbiz.de/10011978941
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More than a feeling : using hotel room attendants to improve understanding of job quality
Knox, Angela; Warhurst, Chris; Nickson, Dennis; Dutton, Eli - In: The international journal of human resource management 26 (2015) 12, pp. 1547-1567
Persistent link: https://www.econbiz.de/10011309101
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The effects of perceived behavioral integrity of supervisors on employee outcomes : moderating effects of tenure
Boğan, Erhan; Dedeoğlu, Bekir Bora - In: Journal of hospitality marketing & management 26 (2017) 5, pp. 511-531
Persistent link: https://www.econbiz.de/10011754009
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Empowerment: hotel employees' perspective
Kartinah Ayupp; Chung, Then Hsiao - In: Journal of industrial engineering and management : JIEM 3 (2010) 3, pp. 561-575
An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation,...
Persistent link: https://www.econbiz.de/10011899458