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Chapter 1. Introduction: Case Based Research in Tourism, Travel, and Hospitality - Rethinking Theory and Practice … Amarilis -- Chapter 5. Sales Leadership in Tourism: The Case of Contiki Canada -- Part 2. Innovation and …. Sustainability and Community Engagement -- Chapter 12. Community Involvement in Cultural Heritage Tourism: The Case of Ngorongoro …
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The paper deals with direct and indirect impacts of hotel chains entry on local tourist industry. Positive and negative effects are discussed, including better visibility of the destination, improved image and popularity, etc. In particular the examined influences in the HRM are rising quality...
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The paper examines the quality of customer service in Varna hotels. Quantitative methods are used – a survey conducted among 135 participants from 22 countries, staying at hotels in Varna. The findings reveal foreign tourists' perceptions of the services in Varna hotels. Customer evaluation of...
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of tourism product quality offered by the resort hotels in Georgia. The researchers examined data collected by Polish … holidays to Georgia is a relatively new tourism product offered by travel agencies in Poland, however, more and more tourists … holidays in Georgia, the analysis of tourists opinions on tourism product quality will enable responding more effectively to …
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