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looks at what factors determine supplier’s ongoing commitment and how to build strong enduring supply chain relationships …
Persistent link: https://www.econbiz.de/10011150978
role of customer satisfaction, trust and commitment in the formation and enhancement of long-term customer relationships …-agency sector. Our findings indicate that customer satisfaction, trust and commitment all play a significant role in the building …
Persistent link: https://www.econbiz.de/10010757470
modify the probability of the hotel being chosen. More precisely, we seek to better understand the antecedents of commitment …
Persistent link: https://www.econbiz.de/10010860503
, organizational commitment, organizational politics, public sector motivation and generalized trust) and several of its potential …
Persistent link: https://www.econbiz.de/10010863401
suggested that the development of a business relationship is directly linked to the development of trust and commitment (Wilson … commitment within relationship development are largely absent. We argue that understanding the dynamic formation of trust and … commitment will help to better understand Et-Moone business relationships within the specific cultural context of the Middle East …
Persistent link: https://www.econbiz.de/10010869598
to better understand trust and commitment. A second section develops an integrative conceptual framework of the different …
Persistent link: https://www.econbiz.de/10010708194
Much research has studied off-shore outsourcing from a Western client perspective. This article tries to shed light on what an Indian vendor perceives as important to manage large and complex strategic partnerships in IT outsourcing, and in particular how mutually profitable, long-term...
Persistent link: https://www.econbiz.de/10011047554
that customer experience, satisfaction, trust, and commitment to private labels play an important role in customer loyalty … durable goods. Generating trust and commitment, which ultimately result in loyalty, is therefore a strategic goal and a source …
Persistent link: https://www.econbiz.de/10011050053
-organizational factors such as commitment, trust, control and conflict resolution affect the partners involved. The study then compares these … commitment is both a significant and essential variable, yet they also illustrate that this type of cooperation is not enough on …
Persistent link: https://www.econbiz.de/10011050084
Reaching a competitive advantage in banking industry requires the establishment of relationship quality. Nevertheless, the majority of business relationships models are static and do not predict the potential impact of one parameter’s evolution in a given relationship. At the same time,...
Persistent link: https://www.econbiz.de/10011072428