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USA
Relationship marketing
26,428
Beziehungsmarketing
25,753
Consumer behaviour
10,026
Konsumentenverhalten
9,991
Mobilkommunikation
7,008
Mobile communications
6,968
Customer satisfaction
5,693
Kundenzufriedenheit
5,651
Service quality
4,163
Dienstleistungsqualität
4,152
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2,803
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2,792
Deutschland
2,757
Germany
2,675
Brand management
2,636
Markenführung
2,633
Lieferantenmanagement
2,230
Supplier relationship management
2,229
Social Web
2,212
Social web
2,211
Electronic Commerce
2,085
Marketingmanagement
1,987
Marketing management
1,974
Brand image
1,946
Markenimage
1,942
E-commerce
1,902
Online-Marketing
1,898
Internet marketing
1,873
Kundenintegration
1,509
Customer integration
1,508
Kundenwert
1,505
Customer value
1,478
Vertrauen
1,473
Confidence
1,469
United States
1,440
Einzelhandel
1,417
Retail trade
1,410
Online-Handel
1,372
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1,366
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Smith, Alan D.
15
Duso, Tomaso
11
Kumar, V.
9
Jung, Astrid
8
Johnson, Michael D.
7
Miravete, Eugenio J.
7
Walsh, Gianfranco
7
Han, Heesup
6
Brodie, Roderick J.
5
Conduit, Jodie
5
Gourio, François
5
Hausman, Jerry A.
5
Hollebeek, Linda D.
5
Jang, Soocheong
5
Rudanko, Leena
5
Bajari, Patrick L.
4
Beatty, Sharon E.
4
Fox, Jeremy T.
4
Gremler, Dwayne D.
4
Hennig-Thurau, Thorsten
4
Hyun, Sunghyup Sean
4
Kim, Wansoo
4
Lucas, Robert W.
4
Markendahl, Jan
4
Mattila, Anna S.
4
Röller, Lars-Hendrik
4
Skiera, Bernd
4
Aquino Santos, Raúl
3
Berry, Leonard L.
3
Chan-Olmsted, Sylvia M.
3
Chen, Tom
3
Eggert, Andreas
3
Ehrlich, Evelyn
3
Eisingerich, Andreas B
3
Elhauge, Einer
3
Enkel, Ellen
3
Faccio, Mara
3
Fanelli, Duke
3
Gulati, Ranjay
3
Ha, Jooyeon
3
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IGI Global
39
Empirica, Gesellschaft für Kommunikations- und Technologieforschung <Bonn>
3
USA / General Accounting Office
3
Europäische Kommission / Generaldirektion Kommunikationsnetze, Inhalte und Technologien
2
Institut für Wirtschaftswissenschaften <Wien>
2
NetLibrary, Inc
2
TÜV Rheinland AG
2
Arthur D. Little International Inc. <Wiesbaden>
1
Books on Demand GmbH <Norderstedt>
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Business Information Centre <Toronto>
1
Confederation of Britisch Industry
1
Department of Housing and Urban Development
1
Division of Research, Graduate School of Business Administration, Harvard University
1
Econometrisch Instituut <Rotterdam>
1
Erasmus Research Institute of Management
1
Europäische Kommission / Digital Single Market
1
Europäisches Parlament / IPOL - Generaldirektion Interne Politikbereiche der Union
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Information Resources Management Association
1
Institut für Weltwirtschaft
1
International Telecommunications Society
1
Ludwig-Maximilians-Universität München
1
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1
National Bureau of Economic Research
1
National Defence University
1
Oxford Economics Ltd.
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
TÜV Rheinland, Berlin-Brandenburg, Pfalz e.V.
1
USA / Court of Customs and Patent Appeals
1
USA / Office of Technology Assessment
1
United States / Congress / House / Committee on Ways and Means / Subcommittee on Oversight
1
Van Dijk Management Consultants
1
Verband Deutscher Maschinen- und Anlagenbau
1
Weltbank
1
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Published in...
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Telecommunications policy : the international journal of digital economy, data sciences and new media
24
International journal of hospitality management
22
The journal of services marketing
21
Journal of business research : JBR
17
Working paper / National Bureau of Economic Research, Inc.
17
Industrial marketing management : the international journal for industrial and high-tech firms
16
Journal of retailing and consumer services
16
Services marketing quarterly
13
Journal of the Academy of Marketing Science
12
International journal of networking and virtual organisations : IJNVO
11
Journal of marketing
11
Journal of service research : JSR
11
Psychology & marketing
11
Harvard business review : HBR
10
Strategy & leadership : a publication of Strategic Leadership Forum
10
Academy of Management journal : AMJ
9
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
9
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
Journal of travel and tourism marketing
8
The journal of business & industrial marketing
8
Harvard-Business-Manager : das Wissen der Besten
7
Journal of marketing management : MM
7
The journal of personal selling & sales management : JPSSM
7
Customer Relationship Management : the ultimate guide to efficient use of CRM
6
International journal of business innovation and research
6
Journal of payments strategy & systems
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Technological forecasting & social change : an international journal
6
The journal of applied business research
6
Discussion paper / Centre for Economic Policy Research
5
European journal of marketing : EJM
5
Handbook of research on customer equity in marketing
5
International journal of electronic customer relationship management : IJECRM
5
International journal of internet marketing and advertising : IJIMA
5
Journal of business ethics : JOBE
5
Journal of fashion marketing and management
5
Journal of financial services marketing : JFSM
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
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Source
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ECONIS (ZBW)
1,446
EconStor
5
Other ZBW resources
4
USB Cologne (EcoSocSci)
1
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1
A study of the loyalty-building process for mobile data service usage in Korea
Kim, Chung Koo
;
Fife, Elizabeth
;
Jun, Mina
;
Soh, Lejun …
- In:
International journal of electronic business
9
(
2011
)
1/2
,
pp. 44-62
Persistent link: https://www.econbiz.de/10009260824
Saved in:
2
Comparing mobile and Internet adoption factors of loyalty and satisfaction with online shopping consumers
Amoroso, Donald L.
;
Ogawa, Mikako
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 24-45
Persistent link: https://www.econbiz.de/10009793135
Saved in:
3
Wireless rules: how new mobile technologies will transform CRM
Newell, Fred B.
- In:
Managing customer relationships : a strategic framework
,
(pp. 208-212)
.
2004
Persistent link: https://www.econbiz.de/10002184529
Saved in:
4
A framework for web and mobile customer support service
Pensa, Simone
-
2001
Persistent link: https://www.econbiz.de/10001701150
Saved in:
5
Customers' continuance intention regarding mobile service providers : a status quo bias perspective
Khedhaouria, Anis
;
Thurik, Adriaan R.
;
Gurau, Calin
; …
- In:
Journal of global information management : an official …
24
(
2016
)
4
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011623471
Saved in:
6
Gaining a continuous retaining relationship with customers in mobile sector
Samanta, Irene
- In:
Strategic information systems and technologies in …
,
(pp. 258-273)
.
2017
Persistent link: https://www.econbiz.de/10011643022
Saved in:
7
Augmented reality experiences and sensation seeking
Park, Sangwon
;
Stangl, Brigitte
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012152108
Saved in:
8
Permission marketing and privacy concerns : why do customers (not) grant permissions?
Krafft, Manfred
;
Arden, Christine M.
;
Verhoef, Peter C.
- In:
Journal of interactive marketing : a quarterly …
39
(
2017
),
pp. 39-54
Persistent link: https://www.econbiz.de/10011743757
Saved in:
9
Die Entwicklung des zellularen Mobilfunks in den USA
Eilfeld, Stephan
-
1991
Persistent link: https://www.econbiz.de/10000822813
Saved in:
10
Industrial mobilization now
Novick, David
-
1987
Persistent link: https://www.econbiz.de/10000758923
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