Kauffman, Craig L.; Yucelt, Ugur - In: International Journal of Bank Marketing 7 (1989) 2, pp. 28-31
A marketing programme for the financial services industry is presented and, specifically a model developed which could … be used to market trust services in the banking industry. A trust referral programme provides financial institutions with … properly structured referral programme will ot only benefit the trust department, but also provide a higher service level for …