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U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young; McFadden, Kathleen L.; Lee, Min Kyung; … - In: International journal of production economics 234 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
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Use of foreign-educated nurses and patient satisfaction in U.S. hospitals
Mazurenko, Olena; Menachemi, Nir - In: Health care management review : HCM review 41 (2016) 4, pp. 306-315
Persistent link: https://www.econbiz.de/10011591454
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Benchmarking award winning health care organizations in the USA
Welborn, Cliff; Bullington, Kimball - In: Benchmarking : an international journal ; BIJ 20 (2013) 6, pp. 765-776
Persistent link: https://www.econbiz.de/10010197623
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Functional IT complementarity and hospital performance in the United States : a longitudinal investigation
Mishra, Abhay Nath; Tao, Youyou; Keil, Mark; Oh, Jeong-ha - In: Information systems research : ISR 33 (2022) 1, pp. 55-75
Persistent link: https://www.econbiz.de/10013188265
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Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit; Kaynak, Hale - In: Quality management journal : QMJ 25 (2018) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10012309048
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Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit; Kaynak, Hale - In: Quality management journal : QMJ 25 (2018) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10011976317
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Beyond service quality : the mediating role of patient safety perceptions in the patient experience-satisfaction relationship
Rathert, Cheryl; May, Douglas R.; Williams, Eric S. - In: Health care management review : HCM review 36 (2011) 4, pp. 359-368
Persistent link: https://www.econbiz.de/10009375186
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A descriptive analysis of nursing satisfaction : first-time versus non-first-time medical-surgical patients
Oetker-Black, Sharon; Petrochuk, Michael - In: Health marketing quarterly 29 (2012) 4, pp. 303-310
Persistent link: https://www.econbiz.de/10009714050
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Operational decision making for a referral coordination alliance : when should patients be referred and where should they be referred to?
Li, Na; Pan, Jie; Xie, Xiaoqing - In: Omega : the international journal of management science 96 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012243919
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Demystifying hospital charges for hospital readmissions in 2017 in the United States for psychosis (DRG = 885)
Chinta, Ravi; Singh, Japjot - In: Health marketing quarterly 40 (2023) 2, pp. 174-189
Persistent link: https://www.econbiz.de/10014295131